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Client Engagement Specialist

2 months ago

Phoenix, Arizona, United States Compass Group Careers Full time
Job Overview

Join our team at Compass Group as a Client Engagement Specialist. We are currently seeking dedicated individuals to enhance our customer experience.

  • Position Type: Full-time opportunities available.
  • Work Schedule: Flexible hours with weekend shifts possible; specific days and hours will be discussed during the interview process.
  • Experience Required: Prior customer service experience is essential.
  • Benefits: Enjoy weekly pay and complimentary parking.
    *Internal Employee Referral Bonus Available
  • Compensation: Starting at $16.00 per hour.

Application Process: Interested candidates can apply through our text messaging service by sending JOB to 75000 and referencing the requisition ID.

Ongoing Recruitment: We continuously accept applications until all positions are filled. If a position is filled, applicants may still be considered for future openings and are encouraged to reapply.

Commitment to Diversity: We believe in the power of diverse perspectives and invite you to embark on your career journey with us.

At Compass Group, we pride ourselves on delivering exceptional service in the foodservice sector. Our mission is to connect with individuals, inspire through culinary experiences, create innovative solutions, and uphold our commitments.

Role Responsibilities

As a Client Engagement Specialist, you will:

  • Welcome every guest warmly and engage with them to ensure a superior level of service.
  • Support team members by ensuring they have the necessary resources for success.
  • Communicate customer feedback to management effectively.
  • Maintain current marketing and wellness initiatives.
  • Facilitate weekly promotional events and programs for guests.
  • Share best practices and acknowledge the contributions of colleagues.
  • Demonstrate comprehensive knowledge of menu items and provide accurate descriptions to customers.
  • Assist customers in their decision-making process through effective communication and selling techniques.
  • Ensure that all food displays are visually appealing and meet established standards.
  • Perform additional tasks as assigned.
Qualifications
  • Ability to lift and/or move items weighing up to 50 pounds.

Benefits for Associates: We offer a variety of benefits for both full-time and part-time positions, including:

  • Retirement Plan
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness and Accident Insurance

Full-time associates also receive:

  • Medical, Dental, and Vision Insurance
  • Life Insurance/AD
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

About Compass Group: We are dedicated to being leaders in the foodservice industry and are committed to equal opportunity employment. We value all applicants and associates based on their abilities and experiences, without discrimination.

Qualified candidates will be able to perform the essential functions of this role with or without reasonable accommodation. Please note that this job description is not an exhaustive list of all responsibilities and requirements associated with this position. The company reserves the right to modify job functions as necessary.

We maintain a drug-free workplace.