Accounts Receivable Supervisor

2 weeks ago

Torrance, California, United States UnitedHealth Group Full time

Overview:

In this hybrid role, you will have the opportunity to balance working from home and the office while tackling significant challenges in the billing department.

UnitedHealth Group is a worldwide organization committed to enhancing healthcare through innovative technology, positively impacting millions of lives. Your contributions will directly influence health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources to support their well-being. Here, you will be part of a culture that values diversity and inclusion, with talented colleagues, comprehensive benefits, and opportunities for career advancement. Make a meaningful difference in the communities we serve as we strive for global health equity.

Key Responsibilities:

  • Oversee the billing process for medical and ancillary products, ensuring accuracy and efficiency.
  • Engage with customers to gather necessary support data, resolving billing discrepancies as they arise.
  • Provide insights into policies, systems, and procedures for managing the premium billing function effectively.
  • Educate clients on invoice delivery options and payment methods through online platforms.
  • Monitor outstanding balances and take appropriate measures to ensure timely payments.
  • Manage invoice preparation and perform reconciliations with accounts receivable.
  • Conduct quality assurance and audits of billing activities.

Job Scope:

  • Responsible for task-level output and prioritization for the team.
  • Coordinate work activities with other supervisors to ensure operational efficiency.
  • Develop short-term plans to meet objectives and address operational challenges.
  • Make decisions guided by established policies and business plans.

This position requires full-time availability, with flexibility for 8-hour shifts during standard business hours. Occasional overtime may be necessary based on business needs.

Primary Duties:

  • Inform customers about payment options and billing details.
  • Resolve billing issues and communicate findings to customers.
  • Train internal and external stakeholders on billing processes and systems.
  • Collaborate with partners to address customer inquiries and issues.
  • Generate reports and documentation related to billing operations.
  • Ensure compliance with state and federal regulations affecting billing.

Qualifications:

  • High School Diploma or GED required.
  • Minimum of 4 years of experience in accounts receivable, including supervisory roles.
  • Proficiency in financial software and strong analytical skills.
  • Ability to lead a team and ensure compliance with financial regulations.
  • Excellent communication skills and a commitment to ethical standards.

At UnitedHealth Group, we are dedicated to fostering a diverse workplace where all individuals are treated with respect and dignity. We are an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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