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Accounts Receivable Team Leader

2 months ago

Torrance, California, United States UnitedHealth Group Full time

Position Overview:

If you are located within a commutable distance, this role offers a hybrid work environment, allowing flexibility between remote and office work.

UnitedHealth Group is a leading global organization dedicated to enhancing healthcare through innovative technology, enabling millions to achieve better health outcomes. Your contributions will play a crucial role in connecting individuals with essential care, pharmacy benefits, and resources. Our workplace fosters a culture of diversity and inclusion, providing opportunities for professional growth and comprehensive benefits. Together, we can make a significant impact on the communities we serve.

Role Responsibilities:

  • Oversee the billing process for medical and ancillary products, ensuring accuracy and compliance.
  • Engage with customers to gather necessary support data for invoice verification and resolve billing discrepancies.
  • Provide insights into policies and procedures for effective management of the premium billing function.
  • Educate clients on invoice delivery options and payment methods available through online platforms.
  • Monitor outstanding balances and implement strategies to ensure timely payments.
  • Manage invoice preparation and perform reconciliation with accounts receivable.
  • Conduct quality assurance and audits of billing activities to maintain high standards.

Key Responsibilities Include:

  • Educating clients on billing options and resolving any issues related to payments.
  • Maintaining communication with customers regarding outstanding balances and payment requirements.
  • Collaborating with internal teams to address customer inquiries and billing concerns.
  • Creating documentation to inform stakeholders of updates to billing processes.
  • Ensuring accurate processing of claims and addressing any discrepancies identified.
  • Analyzing billing data to identify potential issues and implement corrective actions.

Qualifications:

  • High School Diploma or equivalent.
  • Minimum of 4 years of experience in accounts receivable, with supervisory experience preferred.
  • Strong analytical skills and proficiency in financial software.
  • Ability to lead a team and ensure compliance with financial regulations.
  • Excellent communication skills and a commitment to ethical standards.

Work Environment:

This is a full-time position with flexible scheduling during standard business hours. Employees are expected to maintain a dedicated workspace that ensures confidentiality and security of sensitive information.

Compensation and Benefits:

UnitedHealth Group offers a competitive salary and a comprehensive benefits package, including health coverage, retirement plans, and opportunities for professional development.

At UnitedHealth Group, we are committed to fostering an inclusive environment that promotes diversity and equity in healthcare.