Export Operations Coordinator
2 weeks ago
Position Title: Air Export Agent
Location: Hebron, KY
DHL Global Forwarding (DGF) stands as the premier provider of air freight solutions and a leading entity in ocean freight services. With a dedicated workforce of approximately 30,000 employees, we ensure the seamless transportation of our clients' shipments via air and sea. Our logistics offerings encompass the entire supply chain, extending from manufacturing facilities to retail environments, including specialized transport services.
As an Air Export Agent, your primary responsibility will be managing the flow of our clients' air export shipments. You will serve as the central liaison for all outbound air export activities, overseeing the process from initial client engagement to the final delivery point.
Core Responsibilities:
- Facilitate and confirm timely bookings with airlines on behalf of clients.
- Prepare export documentation, ensuring compliance with international regulations and country-specific requirements.
- Generate necessary documents such as Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material declarations, Perishable cargo documentation, and any additional paperwork required by clients.
- Accurately file AES (Automated Export System) reports with U.S. Customs.
- Ensure the prompt completion of export documents and coordinate with clients, warehouses, airlines, gateway operations, and dispatch teams for efficient cargo movement.
- Maintain ongoing communication with clients and international offices regarding shipment status.
- Monitor airline schedules to track departure information and provide updates.
- Oversee file-level profitability and ensure accurate auditing of charges before submission to accounting.
- Confirm payment responsibilities based on agreed terms and verify credit status as necessary.
- Ensure the accuracy and currency of client profiles.
- Perform additional duties as assigned.
Qualifications:
- Outstanding customer service abilities.
- Meticulous attention to detail and strong follow-up capabilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is preferred.
- A minimum of 2 years of experience in the logistics or freight forwarding sector is preferred.
- Familiarity with Logis Air or Cargo Wise systems is advantageous.
- Hazmat certification is a plus.
Benefits (for non-union employees):
- Compensation Package: Competitive base salary offered.
- 401(k) Plan: Pre-tax contributions with a dollar-for-dollar match up to 4% quarterly, plus an annual 2% base contribution.
- Stock Purchase Plan: Eligible employees can acquire Deutsche Post AG shares at a 15% discount.
- Healthcare: Comprehensive medical plans covering preventive care, inpatient and outpatient services, and prescription medications.
- Vision and Dental: Optional coverage for eye care and dental services.
- Paid Time Off: Paid leave for major holidays and accrued vacation days.
Why Consider a Career with DHL Global Forwarding?
As part of Deutsche Post DHL, the world's foremost logistics provider operating in over 220 countries, we invite you to explore a rewarding career with us.
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