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Airport Operations Manager

2 months ago


Hebron, Kentucky, United States UnitedService Companies Full time
Job Overview

United Service Companies is seeking a dedicated professional to oversee operations at a key airport location.

Position Title: Airport Station Manager

Role Summary: Reporting directly to the Operations Director, the Airport Station Manager will play a crucial role in managing and coordinating various operational activities to ensure the highest standards of safety and customer service.

Key Responsibilities:

  • Enhance operational safety and foster a positive work environment.
  • Proactively identify and resolve operational challenges with a focus on performance outcomes.
  • Lead local initiatives aimed at improving processes and performance metrics.
  • Maintain clear communication with team members and clients regarding company policies.
  • Develop and manage employee work schedules effectively.
  • Encourage a culture of ownership within the team, empowering employees to make informed decisions.
  • Anticipate the needs of customers and staff, ensuring availability and support.
  • Act as a mentor, motivating team members to cultivate a collaborative work atmosphere.
  • Recognize achievements and address challenges constructively.
  • Serve as a liaison between various stakeholders, including airline customers and regulatory bodies.

Qualifications:

  • In-depth knowledge of airline operations, including cabin and ramp services.
  • A strong commitment to the growth and success of the station and the organization.
  • Exceptional problem-solving abilities.
  • Capability to implement innovative solutions that positively impact operational results.
  • Ability to thrive under pressure and adapt to changing circumstances.
  • Skilled in negotiation and conflict resolution.
  • Demonstrated leadership qualities that inspire trust among employees and clients.
  • Sound judgment and decision-making skills.
  • Comprehensive understanding of aircraft safety protocols and service standards.
  • Experience in training staff on safety procedures and compliance.
  • Conduct regular audits to ensure adherence to operational standards.
  • Physical capability to lift and carry weights between thirty (30) to fifty (50) pounds.
  • Proficient in Microsoft Office Suite.