Learning and Development Professional
3 days ago
Four Seasons is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to creating unforgettable experiences for our guests. Our team members are the heart of our success, and we strive to provide them with the tools and support they need to deliver exceptional service.
The RoleWe are seeking a Learning and Development Manager to join our team at Four Seasons Hotel New York. This is a unique opportunity to make a meaningful impact on the success of our hotel and the careers of our employees.
Responsibilities- Develop and implement training programs to enhance employee skills and knowledge
- Collaborate with hotel management to identify performance gaps and develop solutions
- Design and deliver training sessions on leadership, management, and operational skills
- Manage the Learning and Development budget and ensure effective use of resources
- Partner with external vendors to deliver specialized training programs
- Monitor and evaluate the effectiveness of training programs and make recommendations for improvement
- Minimum of 3 years' experience in a managerial capacity
- Experience in adult education or a similar environment
- Experience in hotel operations, preferably luxury hospitality or other service environments
- University degree or equivalent experience
- Competitive salary range: $85K - $95K annually
- Opportunities for career growth and professional development
- Robust benefit package
- Diverse and challenging work environment
- Pride in work well done and recognition for excellence
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