Learning Development Specialist

1 week ago

New York, New York, United States FICO Full time

About FICO

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions.

The Opportunity

We are seeking a dynamic Learning professional to join our Talent Empowerment team. The ideal candidate will support a range of talent development programs and services for our global workforce.

Key Responsibilities

  • Manage and facilitate all stages of mentoring to ensure a positive learning experience for participants, including matching mentors and protégés, facilitating enablement sessions, and evaluating success.
  • Manage communications related to all stages of mentoring programs.
  • Develop and implement other talent development programs.
  • Keep accurate records of learning activities, using both Learning Management Systems (LMS) and spreadsheets.
  • Use project management tools to set tasks and timelines, and effectively organize and manage multiple projects.
  • Facilitate engaging instructor-led webinars on topics related to mentoring, leadership, emotional intelligence, and other skills.
  • Develop learning presentations in support of in-person and virtual training, including job aids, how-to documents/videos, and exercise guides.
  • Research trends in leadership development, mentoring, and emotional intelligence skills.

Requirements

  • Bachelor's degree required; Master's degree in Instructional Design, Education, English, Journalism, Human Resources, Marketing, or Communications preferred.
  • Problem solver with the ability to find solutions to challenging projects in a growing, dynamic business environment.
  • Experience designing learning sessions that are engaging and meaningful, with the ability to facilitate meaningful dialogues and manage group dynamics.
  • Demonstrate a customer-centric attitude.
  • Extensive experience in managing projects, learning programs, and/or mentoring programs.
  • Experience in coaching, CliftonStrengths, and mentoring is highly desirable.
  • Highly proficient in Microsoft Office, including PowerPoint, Word, and Excel. Experience with SurveyMonkey, Microsoft Forms, and Microsoft Teams is a plus.
  • Experience in high-tech, software, or financial industries is a plus.

What We Offer

  • An inclusive culture that reflects our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
  • The targeted base pay range for this role is: $77,000 to $121,000, reflecting differences in candidate knowledge, skills, and experience.

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