Strategic Partner Engagement Manager
2 weeks ago
Company Overview: Verisk Analytics is a leader in data analytics and technology solutions, dedicated to empowering businesses and communities to make informed decisions regarding risk. Our commitment to innovation and excellence has positioned us as a trusted partner in the global insurance industry.
Role Overview: As a Strategic Partner Engagement Manager, you will be responsible for crafting and implementing a comprehensive strategy aimed at enhancing partner-related revenue and transactions.
Key Responsibilities:
- Establish and nurture strong relationships with partner contacts, serving as a reliable advisor.
- Evaluate and refine integration processes to enhance partner performance and ensure alignment with organizational goals.
- Maintain thorough documentation of partner integrations, including current and proposed workflows.
- Collaborate with the Business Development team on contract renewals to strengthen and expand business partnerships.
- Efficiently address billing inquiries and disputes.
- Develop a structured schedule for coordination meetings with partners, customized to their level of engagement.
- Act as the escalation point for unresolved technical challenges, liaising with internal support teams.
- Identify opportunities for process improvements to enhance partner engagement and operational efficiency.
Qualifications:
- A college degree in business, information technology, communication, or a related field is preferred.
- Experience with Verisk Property Estimating Solutions products (e.g., XactAnalysis, XactNet, Xactimate) is essential, along with a solid understanding of product workflows.
- 3-5 years of experience in relevant roles focusing on products, customer workflows, and relationship management.
- Proficiency in business applications such as Excel, Word, PowerPoint, Visio/Lucid, and Jira is required.
- Familiarity with Verisk Property Estimating Solutions product administration tools and processes is essential.
- A basic understanding of integration technologies related to Verisk Property Estimating Solutions is preferred.
- Strong communication skills to effectively collaborate with both technical and non-technical stakeholders.
- Exceptional relationship-building skills and the ability to work collaboratively with diverse groups.
- Proven problem-solving abilities, adaptability, and a commitment to achieving successful integration outcomes.
- A positive attitude and a results-driven mindset.
Additional Information: Verisk has been recognized for its outstanding workplace culture and commitment to inclusivity and diversity. We prioritize learning, caring, and results, making it a great place to build a rewarding career.
Verisk Analytics is an equal opportunity employer, considering all qualified applicants without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age, or disability.
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