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Strategic Partner Engagement Manager

2 months ago

Lehi, Utah, United States Verisk Analytics Full time

Company Overview
At Verisk Analytics, we are dedicated to unveiling new opportunities and fostering transformative change for a brighter future. Our analytical solutions seamlessly integrate content, data, and insights to empower businesses, individuals, and communities to thrive, becoming more resilient and sustainable.

Role Overview
As a Strategic Partner Engagement Manager, you will be responsible for crafting and implementing a comprehensive strategy aimed at enhancing partner-related revenue and transactions.

Key Responsibilities
- Build and nurture strong relationships with all partner stakeholders, serving as a trusted advisor.
- Assess and refine integration workflows to enhance partner performance and ensure alignment with organizational goals.
- Maintain thorough documentation for partner integrations, detailing both current and proposed workflows.
- Collaborate with the Business Development team on contract renewals to sustain and expand partnerships.
- Address billing inquiries and disputes with efficiency and professionalism.
- Establish a structured schedule for coordination meetings with partners, customized to their level of engagement and importance.
- Act as the escalation point for unresolved technical challenges, coordinating with internal support teams.
- Identify opportunities for process improvements to enhance partner engagement and operational efficiency.

Qualifications
- A college degree is preferred, ideally in business, information technology, communication, or a related field.
- Experience with Verisk Property Estimating Solutions products (e.g., XactAnalysis, XactNet, Xactimate, ClaimXperience) is essential, along with a solid understanding of product workflows.
- 3-5 years of experience in complementary roles within Verisk that focus on products, customer workflows, and relationship management is required.
- Proficiency in business applications such as Excel, Word, PowerPoint, Visio/Lucid, and Jira is necessary.
- Familiarity with Verisk Property Estimating Solutions product administration tools and processes (e.g., keycode manager, Xactimate, XactAnalysis, XactNet admin) is essential.
- A basic understanding of integration technologies related to Verisk Property Estimating Solutions is preferred.
- Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders.
- Strong relationship-building skills and the ability to work collaboratively with diverse stakeholders.
- A problem-solving mindset, adaptability, and a commitment to achieving successful integration outcomes.
- A positive attitude and a focus on success and results.

Additional Information
For over 50 years, Verisk has been a leader in data analytics and technology solutions for the global insurance industry, delivering value through expertise and scale. We empower businesses and communities to make informed decisions regarding risk, swiftly.

At Verisk, you will have the opportunity to express your individuality and build a fulfilling career that reflects your unique strengths, with flexible work arrangements and the support, coaching, and training necessary for your success.

Verisk Analytics is proud to be an equal opportunity employer, valuing diversity and inclusivity in our workforce. We welcome all qualified applicants without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age, or disability.