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Administrative Support Specialist

2 months ago

Des Moines Iowa, United States UnityPoint Health Full time

Overview:
As an Administrative Support Specialist, you will provide essential clerical assistance to our healthcare team. Your role will involve the timely delivery and collection of information, specimens, and supplies throughout the facility.

Your contributions will support a comprehensive approach to service delivery, enhancing patient care and ensuring high satisfaction levels among patients and their families.

This position is within a 22-bed medical-surgical unit catering to patients with urological, nephrological, and transplant needs.

Why UnityPoint Health?


Commitment to Our Team – We are honored to be recognized by Becker's Healthcare for our dedication to our team members for three consecutive years.

Culture – At UnityPoint Health, your presence matters.

Join us for a rewarding career guided by steadfast values and a commitment to doing what is right for those we serve.


Benefits – Our competitive benefits program is designed to meet your needs and priorities, regardless of your life stage.


Diversity, Equity, and Inclusion Commitment – We are dedicated to ensuring that every voice is heard, regardless of role, race, gender, religion, or sexual orientation.

Development – We believe that providing you with support is crucial to delivering an exceptional employment experience.


Community Involvement – Become a vital part of our mission to enhance the health of the individuals and communities we serve.

Visit our website to learn more about why UnityPoint Health is an outstanding workplace.

Responsibilities:

  • Utilize available technology to prioritize the distribution of information.
  • Assist in maintaining the readiness of patient care equipment.
  • Accurately and effectively manage patient records.
  • Show initiative in enhancing quality and customer service by striving to exceed expectations.
  • Balance team and individual responsibilities; remain open and receptive to others' perspectives; provide constructive feedback; contribute to team objectives; and prioritize team success over personal interests.
  • Recognize that patient and workplace safety is paramount by preventing errors, accidents, and infections, and promptly reporting any concerns.
  • Manage inventory and supplies related to patient care, including ordering, obtaining, and storing necessary items.
  • Be capable of transporting patients using a wheelchair or stretcher.
  • Be able to maneuver a cart loaded with supplies.

Qualifications:
High school diploma or equivalent required. Experience as a Unit Clerk or in a medical office setting is preferred. Knowledge of medical terminology is essential. Proficiency in reading, writing, and speaking fluent English is required, along with a typing speed of 40 words per minute. Strong interpersonal skills and good phone etiquette are necessary.