Administrative Assistant 2
4 weeks ago
We are seeking a highly motivated and skilled Administrative Assistant 2 to join our team as a Licensing Coordinator within the Professional Licensing Division at our central office in Des Moines, Iowa.
Key Responsibilities- Evaluate and process applications for professional licensure
- Serve as the point of contact and expert for licensure requirements
- Become proficient with the licensing database
- Conduct business in a professional, courteous, and approachable manner
- Prepare correspondence and respond to varied and detailed requests
- Provide training to staff on licensure best practices in accordance with Administrative Rule and Iowa Code
- Create standard operating procedures for issuance of licenses for assigned licensing professions
- Provide accurate and timely responses about license requirements, application status, and reasons for regulations
- Exercise independent judgment in making decisions in accordance with policies, laws, or regulations controlling the agency's operations
- Assist visitors and callers to provide technical help on licensing applications
- Organize and oversee records of a confidential, complex, or otherwise sensitive nature
- Competitive compensation package
- Robust benefits, including excellent health, dental, life, and vision insurance
- Teleworking options after the first six months
- Generous paid time off, including vacation, paid holidays, and sick leave accrual
- Opportunities for professional development
- Flexible Spending Accounts for medical and dependent care
- Iowa Public Employee Retirement System (IPERS) Retirement Package
- Optional 401A plan with employer contribution
- Retirement Investors Club (Employer Sponsored Retirement Plan)
- Employee Assistance Program for support when you need it most
- Access to an on-site employee fitness center
- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
- Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support or technical support work
- A total of five years of education and/or full-time experience, where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience
- Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our robust benefits package includes:
- Competitive compensation
- Health and wellness benefits
- Retirement planning
- Paid time off
- Professional development opportunities
- Employee assistance program
- Diversity and inclusion
Join us – elevate your career
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