Family Support Coordinator

1 day ago


Des Moines, Iowa, United States Iowa Department of Administrative Services Full time
Job Summary

We are seeking a highly skilled and compassionate Family Support Coordinator to join our team at the Iowa Department of Health and Human Services. As a Family Support Coordinator, you will provide critical support and follow-up services to families with children who have not passed their newborn hearing screen or have been diagnosed with hearing loss or deafblindness.

Key Responsibilities
  • Provide in-person and group support opportunities to families
  • Assist families in navigating the healthcare journey
  • Communicate with families through virtual methods or in-person opportunities
  • Track data for family resource needs and referral outcomes
  • Develop new and strengthen existing relationships and communication methods with providers and families
Requirements
  • Graduation from an accredited college or university with a Bachelor's Degree
  • OR a total of four years of education and/or full-time experience in the administration or operation/execution of a program
  • OR current continuous experience in the state executive branch with 18 months of full-time work as a Planning Aide
Why Choose Us

We offer a comprehensive benefits package, including competitive compensation, health and wellness benefits, retirement planning, paid time off, and professional development opportunities. Our team values diversity and inclusion, and we are committed to creating a workplace that is welcoming and supportive of all employees.



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