Customer Engagement Specialist

2 weeks ago


Olathe, Kansas, United States Hallmark Full time

Customer Engagement Specialist (part-time)

Location: Olathe, KS, US

Join a renowned consumer brand and contribute to a mission that emphasizes the importance of authentic connections. Our commitment to Diversity and Inclusion is integral to our operations, ensuring that we add value and relevance to every brand, product, and individual we interact with.

About Hallmark: In today's world, connecting with others is more essential than ever.

About the Opportunity: This part-time role is situated at our Hallmark Corporate-owned Gold Crown store.

Our enterprise Diversity & Inclusion Framework and initiatives showcase our dedication to fostering a diverse and inclusive workforce, with a continuous focus on attracting varied talent to our teams. Hallmark has been recognized as one of Forbes' Best Employers for Diversity, Women, and New Graduates.

BENEFITS AND PERKS

Prioritize your well-being:

  • Savings/401(K) plan with a company match
  • Investment assistance

Part-time employees working less than 30 hours per week are not eligible for group health benefits but can access voluntary benefits such as dental, vision, and more.

Additional perks include:

  • 40% shopping discount at CSG stores
  • Local and national discounts through PerkSpot

WHAT WE DO AND HOW WE DO IT:

At Hallmark Gold Crown, we aim to make a positive impact in the world, one moment at a time. Our Sales Associates play a vital role in representing the Hallmark brand to customers, assisting them in discovering the ideal card and gift solutions.

WHAT YOU WILL DO:

As a Part-Time Sales Associate, your responsibilities will include:

  • Delivering an exceptional shopping experience to customers
  • Helping customers find the perfect card and gift solutions
  • Contributing to sales targets by ensuring customer satisfaction

BASIC QUALIFICATIONS:

  • Minimum age of 16
  • Ability to work a flexible schedule
  • Physical capability to perform various tasks

PREFERRED QUALIFICATIONS:

  • High school diploma or equivalent
  • Customer-focused with strong communication skills
  • Sense of urgency and adaptability to change
  • Comfortable with technology

In compliance with the law, Hallmark Cards, Inc. will only hire individuals authorized to work in the US.

APPLICATION INSTRUCTIONS:

To apply, demonstrate how you meet the qualifications by submitting a resume or completing the application fields. Only principals should apply. Accepted file formats: Word (DOC, DOCX), PDF, HTML, or TXT.

Hallmark is an equal opportunity employer, considering all applicants without discrimination based on various factors.



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