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Customer Engagement Center Manager
2 months ago
D. H. Pace Company Inc. is seeking a Customer Engagement Center Manager to lead our contact center operations.
Key Responsibilities- Manage the daily activities of the customer engagement center to ensure high-quality service delivery.
- Implement strategies to enhance operational efficiency and customer satisfaction.
- Provide leadership and guidance to the team, fostering a culture of excellence.
The ideal candidate will possess strong leadership skills, a commitment to performance improvement, and a background in customer service management.
This role is crucial in maintaining the standards of our contact center and driving success in our operations.
