Branch Operations Manager
6 days ago
**Job Summary**
DAIKIN COMFORT TECHNOLOGIES DIST INC is seeking a highly skilled and experienced Branch Operations Manager to oversee the day-to-day operations of our branch. The successful candidate will be responsible for managing and maintaining a high-performing team, ensuring the successful and timely completion of assigned duties, and driving continuous improvement processes.
Key Responsibilities:
- Operations Management: Manage and oversee the day-to-day operations of the branch, including staffing, to ensure successful and timely completion of assigned duties of all personnel.
- Sales and Revenue Growth: Maintain sales by reviewing, editing, credits, negative inventory, damage inventory, and cash reconciliations. Communicate regularly with the branch customer base to establish and maintain strong relationships.
- Employee Development and Morale: Build and maintain morale in the branch by demonstrating leadership qualities and setting an example for staff. Promote teamwork within the branch, local team, and region. Provide knowledge and skill development opportunities for employees with proper training and guidance.
- Coaching and Accountability: Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions.
- Profitability and Productivity: Develop plans for increased branch profitability and productivity. Drive continuous improvement processes.
- Inventory Management: Process purchase orders, research low stock and receivables, and process branch payables. Audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.
- Profit Center Management: Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with the Credit Department at Corporate to determine appropriate credit levels and resolve any credit issues.
- Safety and Security: Review P hold safety meetings, security reports, and maintain facility. Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings.
- Branch and Warehouse Appearance: Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.
- Reporting and Communication: Provide Regional Operations Manager with any requested branch-specific information/reports and provide vital information in a timely manner.
DAIKIN COMFORT TECHNOLOGIES DIST INC is an equal employment opportunity employer and welcomes applications from diverse candidates.
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