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Restaurant Operations Manager
2 months ago
The Sicilian Butcher is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.
Key Responsibilities:- Restaurant Operations: Oversee the daily operations of the restaurant, ensuring that all aspects of the business are running efficiently and effectively.
- Customer Service: Provide exceptional customer service, ensuring that all guests have a positive experience and are satisfied with their visit.
- Sales Growth: Develop and implement strategies to drive sales growth, including menu engineering, pricing, and promotions.
- Team Leadership: Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure that all team members are equipped to succeed.
- Financial Management: Manage the restaurant's financial performance, including budgeting, forecasting, and cost control.
- Quality Control: Ensure that all food and beverages meet the highest standards of quality, presentation, and taste.
- Health and Safety: Maintain a safe and healthy work environment, adhering to all relevant laws, regulations, and company policies.
- Inventory Management: Manage inventory levels, ensuring that all products are stocked and rotated effectively.
- Employee Relations: Foster positive relationships with all employees, ensuring that they feel valued, respected, and supported.
- 3+ years of experience in a restaurant management role.
- Proven track record of success in driving sales growth and improving customer satisfaction.
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Knowledge of restaurant operations, including menu engineering, pricing, and promotions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.