Executive Director of Operations
7 days ago
About the Role
We are seeking an experienced and results-driven Executive Director of Operations to lead our branch operations and drive business growth. As a key member of our leadership team, you will be responsible for managing and coordinating all branch operations, including sales, marketing, installation, and service.
Key Responsibilities
- Manage all branch operations in line with budgeted financial performance.
- Prepare operational and financial projections and develop strategies for achieving the goals set out in those projections.
- Demonstrate the ability to answer questions, research problems, resolve issues, and ensure customer expectations are met.
- Prepare composite reports according to corporate requirements from individual reports of subordinates.
- Develop and execute an effective sales and marketing strategy.
- Manage all aspects of the homebuilder relationship at the local operational level and coordinate with corporate staff all efforts aimed at capitalizing on business with national/multi-market homebuilders.
- Create a positive work environment. Attract and select high-caliber employees while maintaining qualified staff.
- Delegate duties and examine work for exactness, neatness, and conformance to policies and procedures.
- Maintain appropriate certification/licensing as required by the state and/or by Region management.
- Responsible for adjusting errors and complaints with all team members, homebuilders, and homeowners.
- Assist subordinates in the performance of duties and step in to perform duties when necessary.
What We Offer
- Competitive pay $90,000-110,000 plus bonus.
- Comprehensive benefits package including medical, dental, and vision.
- Company-paid life & AD&D insurance.
- 401(k) plan with company match up to 6%.
- Employee stock purchase plan.
- Paid time off and holidays.
- Employee discounts.
- Tuition reimbursement.
- Dependent scholarship awards.
- An opportunity to advance within the company.
- Recognition for a job well done.
- A friendly work environment.
- The opportunity for professional growth and respect that comes from working for an industry leader.
About Orkin
Orkin is the #1 pest management company to homebuilders. We currently perform more than 2,000,000 services a year. Our exclusive technology with our unique Taexx built-in pest control system during a home's construction sets us apart from the competition. The pest management industry is growing and is a recession-resistant line of business. Orkin is financially stable and growing as a subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA.
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