Loan Market Solutions Division Relationship Manager

3 weeks ago

Wilmington, Delaware, United States M&T Bank Full time
Overview

As a key member of the Loan Market Solutions Division, you will play a critical role in providing trustee and custodian services to sophisticated loan asset managers. Your responsibilities will include tracking and maintaining daily activity, collecting payments, and monitoring portfolio compliance requirements. You will work closely with the CLO & Loan Administration team to deliver exceptional client experiences through technology and continuous process improvement.

Primary Responsibilities
  • Act as a single point of contact for key client relationships, providing exceptional service and support.
  • Collaborate with operations and analytics teams to meet client objectives and deliverables.
  • Work with Business Development/Sales to secure new client mandates and grow the business.
  • Interpret CLO indentures, credit agreements, and other structured finance documentation to ensure compliance and accuracy.
  • Manage client onboarding, including account opening, KYC procedures, and documentation review.
  • Calculate and verify compliance testing and waterfall calculations to ensure accurate reporting.
  • Perform and interpret hypothetical trade testing to inform business decisions.
  • Liaise with auditors, underwriters, CLO managers, investors, and other stakeholders to ensure seamless communication and collaboration.
  • Exposure to the entire lifecycle of servicing loan clients, including account setup, KYC procedures, global asset setup and maintenance, notice processing, warehouse reporting, CLO/Compliance Reporting, and waterfall payments.
Requirements
  • Combined minimum of 7 years higher education and/or work experience.
  • Advanced Microsoft Office skills.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills for both internal and external audiences.
  • Ability to thrive in an entrepreneurial, fast-paced growth environment.
  • Ability to work independently and collaboratively across the organization.
Preferred Qualifications
  • Bachelor's degree focused on Finance, Business, Economics, or Accounting, with a minimum of 7 years' relevant work experience with direct client contact.
  • Exceptional organizational skills with an attention to detail.
  • Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills.
  • Demonstrated ability to work as part of a team, as well as contribute on an individual basis.
  • Familiarity with various loan products, including Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, and Business Development Companies.
  • Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider, or CLO Manager.
  • System/Application experience in Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, or LoanIQ.
About M&T Bank

M&T Bank is a leading financial institution with a rich history of providing guidance and financial solutions to our customers. We are committed to building a diverse and inclusive workplace, where our employees can grow and develop their careers. We offer a competitive compensation package, including medical and dental benefits, 401(k) match, and opportunities for professional development.

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