Loan Market Solutions Division Relationship Manager

2 weeks ago


Wilmington, Delaware, United States M&T Bank Full time
Overview

As a key member of the Loan Market Solutions Division, you will play a critical role in providing trustee and custodian services to sophisticated loan asset managers. Our team is responsible for tracking and maintaining all daily activity, including the collection of payments and investor waterfall distributions. Additionally, we monitor and report on various portfolio compliance requirements related to the underlying portfolio asset attributes.

Key Responsibilities
  • Act as a single point of contact for key client relationships, providing exceptional service and support.
  • Collaborate with operations and analytics teams to meet client objectives and deliverables, ensuring seamless communication and coordination.
  • Work closely with Business Development/Sales to secure new client mandates, leveraging your expertise and knowledge to drive growth and success.
  • Interpret CLO indentures, credit agreements, and various other structured finance documentation to ensure compliance and accuracy.
  • Manage client onboarding, including account opening process, KYC procedures, and documentation review, ensuring a smooth and efficient experience.
  • Calculate and verify compliance testing and waterfall calculations, providing accurate and timely results.
  • Perform and interpret hypothetical trade testing, analyzing data and providing insights to inform business decisions.
  • Perform monthly and quarterly reconciliations for required reporting, including CLOs, SMAs, and Borrowing Base Facilities.
  • Liaise with auditors, underwriters, CLO managers, investors, private debt managers, and various other parties involved, ensuring effective communication and collaboration.
  • Gain exposure across the entire lifecycle of servicing loan clients, including account setup, KYC procedures, global asset setup and maintenance, notice processing, warehouse reporting, CLO/Compliance Reporting, and waterfall payments.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls, identifying risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand, fostering a culture of inclusion and respect.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points, as well as issues raised by external regulators.
  • Complete other related duties as assigned, contributing to the success and growth of the team.
How You Can Grow Your Career

Our team employs extensive cross-training to provide employees with a comprehensive view of all aspects of servicing our clients. This position will provide the opportunity to learn various roles, processes, and procedures to meet client expectations. We define and build individualized career pathing for our staff, including leadership, project-related, client relationship, operations, and analytics roles.

Requirements
  • Combined minimum of 7 years higher education and/or work experience.
  • Advanced Microsoft Office skills.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills for both internal and external audiences.
  • Ability to thrive in an entrepreneurial, fast-paced growth environment.
  • Ability to work independently and collaboratively across the organization.
Preferred Qualifications
  • Bachelor's degree focused on Finance, Business, Economics, or Accounting, with a minimum of 7 years' relevant work experience with direct client contact.
  • Exceptional organizational skills with an attention to detail.
  • Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills.
  • Demonstrated ability to work as part of a team, as well as contribute on an individual basis.
  • Familiarity with various loan products, including Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, and Business Development Companies.
  • Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider, or CLO Manager.
  • System/Application experience in Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, or LoanIQ.


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