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Front Desk Representative

2 months ago

New Canaan, Connecticut, United States Performance Optimal Health Full time
Job Summary

At Performance Optimal Health, we are seeking a highly motivated and detail-oriented Front Desk Coordinator to join our team. As a key member of our front desk team, you will play a vital role in ensuring the smooth operation of our office and providing exceptional service to our clients.

Key Responsibilities
  • Client Greeting and Support: Greet clients and visitors in a warm and welcoming manner, providing them with a positive first impression of our organization.
  • Administrative Support: Perform general administrative tasks, including data entry, printing, faxing, scanning, and scheduling appointments.
  • Brand Ambassador: Become an ambassador of the Performance Optimal Health brand, knowledgeable about our history, services, brand standards, programs, and pricing.
  • Compliance and Record-Keeping: Ensure compliance with HIPAA and other regulations by obtaining client signatures, collecting co-payments, and updating health records in our Electronic Medical Record (EMR) system.
  • Workspace Maintenance: Maintain a clean, organized, and welcoming workspace with great attention to detail.
  • Team Collaboration: Collaborate closely with all team members to ensure a high-quality client experience and efficient operations.
  • Client Communication: Address client questions and concerns in a timely manner, escalating issues as needed.
Requirements
  • Exceptional Customer Service Skills: Provide exceptional customer service skills to ensure a positive experience for our clients.
  • Strong Work Ethic: Demonstrate a strong work ethic and a commitment to learning and growth.
  • Excellent Interpersonal Skills: Possess excellent interpersonal skills and the ability to create a welcoming environment.
  • Strong Organizational Skills: Demonstrate strong organizational and administrative skills.
  • Quick Learner: Be a quick learner and self-starter.
  • Effective Communication: Possess strong verbal and written communication skills.
Benefits
  • Competitive Rate of Pay: Receive a competitive rate of pay.
  • Medical, Dental, and Vision Benefits: Enjoy medical, dental, and vision benefits.
  • 401K+ Match: Participate in a 401K+ match program.
  • Growth Potential: Enjoy growth potential within the organization.
  • Access to Facilities: Have access to facilities at all locations.
  • Internal and External Discounts: Receive internal and external discounts.
  • Fun Atmosphere: Work in a fun and dynamic atmosphere.
  • Continuing Education Stipend: Receive a continuing education stipend.