Front Desk Coordinator

6 days ago


New Canaan, Connecticut, United States Performance Optimal Health Full time
Job Title: Front Desk Coordinator

At Performance Optimal Health, we are seeking a highly motivated and organized Front Desk Coordinator to join our team. As a key member of our front desk team, you will play a vital role in ensuring the smooth operation of our office and providing exceptional service to our clients.

Responsibilities:
  • Greet clients and guests, provide site tours, and answer phone calls and email requests
  • Become an ambassador of the Performance Optimal Health brand, knowledgeable about our history, services, brand standards, programs, and pricing
  • Perform general administrative tasks, including data entry, printing/faxing/scanning, and scheduling appointments
  • Ensure compliance with HIPAA and other regulations by obtaining client signatures, collecting co-payments, and updating health records in our Electronic Medical Record (EMR) system
  • Maintain a clean, organized, and welcoming workspace with great attention to detail
  • Collaborate closely with all team members to ensure a high-quality client experience and efficient operations
  • Address client questions and concerns in a timely manner, escalating issues as needed
  • Ability to work cross-functionally among different departments and teams
Requirements:
  • Exceptional customer service skills
  • Strong work ethic and a commitment to learning and growth
  • Excellent interpersonal skills and the ability to create a welcoming environment
  • Strong organizational and administrative skills
  • Quick learner and self-starter
  • Ability to handle multiple tasks and prioritize effectively
  • Strong verbal and written communication skills
Benefits:
  • Competitive Rate of Pay
  • Medical/Dental/Vision
  • 401K+ Match
  • Growth potential within the organization
  • Access to facilities at all locations
  • Internal and external discounts
  • Fun atmosphere
  • Continuing education stipend


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