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Front Desk Supervisor

1 month ago

New Haven, Connecticut, United States Crescent Services Full time
Job Title: Front Desk Supervisor

Job Summary:

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crescent Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.

Key Responsibilities:

  • Provide warm and welcoming greetings to guests, ensuring a positive first impression.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Coordinate with other departments to ensure seamless guest experiences.
  • Train and supervise front desk staff to ensure excellent customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Strong leadership and supervisory skills.
  • Knowledge of hotel operations and customer service principles.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.