Front Desk Associate

4 weeks ago


New Haven, Connecticut, United States Crescent Services Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities
  • Greet and welcome guests in a friendly and professional manner
  • Process guest check-ins and check-outs, including room assignments and payment processing
  • Respond to guest inquiries and resolve any issues or concerns in a timely and efficient manner
  • Work closely with other hotel departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area, including handling cash and credit transactions
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask with ease
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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