Administrative Support Specialist

2 weeks ago


Orlando, Florida, United States Harmony United Psychiatric Care Full time
Job Overview

Position: Office Assistant / Customer Service Executive

Employment Type: Full-time

Location: Winter Garden, FL

We are seeking a dedicated Office Assistant / Customer Service Executive to join our expanding team at Harmony United Psychiatric Care. This role is essential in delivering exceptional service to our clients in a supportive environment focused on mental health care.

Work Schedule: Full-time, consisting of 40 hours per week, Monday through Thursday, with 10-hour shifts.

Qualifications:

  • A minimum of a Bachelor's Degree is required.
  • At least 2 years of experience in a customer service role is essential.

Key Responsibilities:

  • Handle incoming calls from patients seeking psychiatric support.
  • Assist in scheduling and rescheduling appointments for clients.
  • Maintain a positive, empathetic, and professional demeanor at all times.
  • Respond promptly to inquiries from clients.
  • Communicate effectively with clients through various channels.
  • Address and resolve any client complaints efficiently.

About Harmony United Psychiatric Care: We are committed to providing high-quality psychiatric services and supporting individuals with mental health challenges, their families, and caregivers. Our facility specializes in outpatient mental health treatment for patients of all ages.

Benefits:

  • Comprehensive health, vision, and dental insurance.
  • Retirement plan with a 401K match up to 4% of your annual compensation.
  • Generous paid time off and holidays.

Job Type: Full-time or Contract options available.

Contact: HR Department



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