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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our team at Tri-Tech Electronics, Inc. as an IT Support Administrator. This is a full-time on-site role located in a dynamic and fast-paced environment.
Key Responsibilities- Hardware and Software Management: Oversee the installation, maintenance, and troubleshooting of computer hardware and software systems.
- Technical Support: Provide comprehensive technical support to end-users, resolving issues with desktop applications, workstations, and related equipment.
- Network Administration: Manage user accounts, security permissions, group policies, and print services, as well as monitor system resources to ensure proper functioning of all architectural components.
- Security and Compliance: Assess risks, identify potential threats, and develop comprehensive policies to ensure operational efficiency and security, adhering to DoD compliance standards such as Defense Contract Audit Agency (DCAA), Defense Contract Management Agency (DCMA), and Federal Acquisition Regulation (FAR).
- Data Backup and Recovery: Implement and manage a robust data backup and recovery strategy to ensure business continuity.
- Education: Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field.
- Experience: Minimum of two years of work experience in database, network administration, or system administration.
- Technical Skills: Demonstrated working experience with various security systems and products, proficiency in network technology, and knowledge of DoD compliance standards.
- CompTIA Server+
- CompTIA Security+
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Professional (MCP)
- VEEAM
- M365
- NIST /CMMC
- SharePoint
