Administrative Support Specialist
2 weeks ago
About the Role:
The Receptionist will provide professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service. This includes being the first level of support for facility security and participant, staff, and visitor safety.
Key Responsibilities:
- Assumes responsibility for designated clerical and receptionist duties at the front desk.
- Receives incoming telephone calls, screens for correct transfer, and connects with the appropriate party.
- Greets and directs visitors, greets, screens, and directs salespersons as advised.
- Monitors for building safety and initiates emergency response when necessary.
- Coordinates with the maintenance department to ensure the building is properly maintained.
- Receives, sorts, and forwards incoming mail; receives and routes package deliveries.
- Competent in VOANS SCC Emergency Medical Procedures.
Requirements:
- Minimum one-year secretarial experience.
- Must have an active and up-to-date certification in CPR.
- A minimum of one-year (1) experience in working with the frail or elderly population.
- High school diploma or equivalent education.
- Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
- Ability to independently operate computer programs and support the Executive Assistant with managing inventory.
- Able to communicate, verbally and in writing, and work effectively with various levels of staff, participants, family members, and the public.
- Proficient typing required.
About Volunteers of America National Services:
Volunteers of America National Services is a part of the Volunteers of America parent organization, serving as the Housing and Healthcare affiliate. Our mission is to create happiness for those who need it, and we invite you to join us in making a difference in the lives of others.
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