Senior Manager, Billing and Accounts Receivable

22 hours ago

Salt Lake, Utah, United States Nursa Full time

Job Summary:

Nursa, a rapidly expanding healthcare platform, is seeking a seasoned professional to lead its billing and accounts receivable functions. As a Senior Manager, Billing and Accounts Receivable, you will be responsible for overseeing the entire invoicing and billing process, managing a team of professionals, and driving process improvements to optimize efficiency and accuracy.

Key Responsibilities:

  • Leadership and Team Management:
    • Lead, mentor, and develop a team of billing and accounts receivable professionals.
    • Establish clear performance goals and regularly evaluate team performance.
    • Foster a collaborative and positive work environment.
  • Billing Management:
    • Oversee the entire invoicing and billing process, partnering with cross-functional stakeholders to ensure accuracy and timeliness of all invoices.
    • Implement and monitor billing policies and procedures to optimize efficiency and accuracy.
    • Resolve complex billing issues and discrepancies, working closely with customers and internal teams.
  • Accounts Receivable Management:
    • Manage the accounts receivable function, ensuring timely collection of payments and reduction of outstanding balances.
    • Develop and enforce AR policies, including credit management and collection strategies.
    • Monitor aging reports and coordinate collection efforts for overdue accounts.
    • Manage relationships with external vendors as needed for appropriate partnership in our collection processes.
  • Process Improvement:
    • Identify opportunities to streamline billing and AR processes through automation and system enhancements.
    • Collaborate with Product development, Engineering, Finance, and other teams to implement new tools and technologies that improve accuracy and efficiency.
    • Continuously evaluate and improve internal controls to ensure compliance and minimize financial risk.
  • Reporting and Analysis:
    • Prepare and present regular reports on billing and AR metrics, including cash flow forecasts, aging reports, and collection performance.
    • Analyze trends and variances, providing insights and recommendations to senior management.
    • Assist in budgeting and forecasting related to receivables.
  • Compliance and Audit:
    • Ensure compliance with all relevant laws and regulations related to billing and accounts receivable.
    • Support internal and external audits, providing necessary documentation and explanations.
    • Maintain up-to-date knowledge of industry best practices and regulatory changes.

Qualifications:

  • Bachelor's degree in a business-related field; MBA preferred.
  • Minimum of 7-10 years of experience in billing and accounts receivable management, with at least 3 years in a leadership role.
  • Strong demonstration of customer obsession, business partnership, bias for action, and ownership.
  • Strong communication and interpersonal skills, with the ability to collaborate across departments.
  • Experience with process improvement initiatives and project management.
  • Proficiency in invoicing and accounting software (e.g. Oracle NetSuite) and advanced Excel skills.
  • Excellent analytical, problem-solving, and decision-making skills.
  • High level of integrity, professionalism, and attention to detail.
  • Strong knowledge of accounting principles and financial reporting.

What We Offer:

  • Opportunity to revolutionize the healthcare industry and build relationships and teams that make a tangible impact.
  • We empower team members to act intelligently and be owners, believing that execution is everything, and have designed a learning-focused environment where you get ongoing support and regular feedback to help you grow.
  • An opportunity to join an international team with a work culture that is based on trust, flexibility, and curiosity.
  • Competitive salary and benefits.

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