Executive Vice President of Parking Management

1 week ago


Nashville, Tennessee, United States Metropolis Full time
Job Overview

Location: Nashville, TN

About the Company

Metropolis is a pioneering artificial intelligence firm that leverages computer vision technology to create seamless, checkout-free experiences in everyday life. Our mission is to transform parking, allowing consumers to effortlessly 'drive in and drive out.' We aspire to a future where transactions in the real world are executed with unmatched speed, ease, and convenience, even surpassing online experiences. Our vision extends to enabling checkout-free interactions in all aspects of life, enhancing the quality of time spent in daily activities.

Position Summary

The Vice President of Regional Parking Operations is tasked with overseeing and directing all parking activities within a specified geographic area. This senior executive role is essential for fostering strategic growth, ensuring operational excellence, and enhancing financial outcomes across various parking facilities. The Vice President will work closely with the executive team to formulate and implement business strategies, guarantee exceptional customer experiences, and apply best practices throughout the region.

Key Responsibilities:

  • Formulate and execute regional strategies aimed at optimizing parking operations, boosting revenue, and elevating customer satisfaction.
  • Identify and explore new business avenues to enhance the company's market footprint.
  • Collaborate with the executive team to synchronize regional objectives with corporate goals.
  • Establish and monitor key performance indicators (KPIs) to assess and enhance operational efficiency.
  • Oversee budget management and financial performance for the region, focusing on revenue growth, cost management, and profitability.
  • Lead, mentor, and cultivate a team of regional managers and operational staff.
  • Promote a positive and efficient work environment through effective communication, training, and support.
  • Conduct regular performance assessments and implement strategies for staff development and retention.
  • Ensure high levels of customer satisfaction by addressing concerns, resolving issues, and implementing service enhancements.
  • Develop and enforce customer service standards and protocols to improve the overall parking experience.
  • Guarantee compliance with local, state, and federal regulations, including ADA standards and safety protocols.
  • Perform regular audits and inspections to ensure operational and facility compliance.
  • Manage regional budgets, including forecasting, financial analysis, and cost control.
  • Analyze financial performance to identify trends, opportunities, and areas for improvement.
  • Devise and implement marketing strategies to promote parking services and strengthen brand visibility.
  • Build and maintain relationships with key stakeholders, including clients and community organizations.
  • Oversee the integration and utilization of parking management technologies and systems.
  • Stay informed about industry trends and advancements to leverage technology for operational efficiency and customer satisfaction.

Qualifications:

  • Bachelor's degree in Business Administration, Management, Urban Planning, or a related field; MBA or advanced degree preferred.
  • A minimum of 10 years of experience in parking management, operations, or a related field, with at least 5 years in a leadership capacity.
  • Demonstrated success in managing large-scale operations and driving financial results.
  • Strong leadership and team management capabilities with a focus on staff motivation and development.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Comprehensive knowledge of parking regulations, industry standards, and best practices.
  • Proficiency in financial management and budgeting.
  • Experience with parking management software and technology integration is advantageous.

Working Conditions:

  • Frequent travel within the designated region.
  • Flexibility to work varied hours, including evenings and weekends, as required.
  • Combination of office and fieldwork, with occasional exposure to outdoor elements and parking facilities.


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