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Veterinary Front Desk Coordinator

2 months ago

San Antonio, Texas, United States BluePearl Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at BluePearl Pet Hospital. As a key member of our front desk team, you will be the first point of contact for our clients and their pets, providing exceptional customer service and ensuring a seamless experience for all.

Key Responsibilities
  • Client Communication: Greet and welcome clients, making friendly eye contact and offering a warm and professional acknowledgement.
  • Patient Assessment: Assess the pet's condition and determine the level of care required, responding to emergencies and non-patient calls as needed.
  • Scheduling and Coordination: Confirm appointments, prepare clients for their visit, and ensure a smooth transition between services.
  • Emotional Support: Offer compassionate support and resource materials to grieving clients, ensuring a sensitive and discreet approach.
  • Team Collaboration: Work closely with our veterinary team to ensure seamless communication and coordination of care.
Why Join Our Team?
  • Passion for Pets: We are dedicated to providing exceptional care for pets and their families, and we're looking for like-minded individuals to join our team.
  • Opportunities for Growth: We offer a range of training and development programs to help you grow and advance in your career.
  • Comprehensive Benefits: Enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.