Service Engineer Specialist

2 weeks ago


Fresno, California, United States TECHSTAFF OF ARIZONA Full time

Position Overview:

The Field Service Engineer I plays a crucial role in ensuring the operational excellence of our products. This position is pivotal in delivering high-quality service and support to our customers.

Key Responsibilities:

  1. Diagnose and resolve product malfunctions, ensuring timely ordering and replacement of parts as necessary.
  2. Deliver consistent technical assistance to clients through phone support, product setup, and on-site service.
  3. Gather and relay product insights regarding any issues or trends encountered in the field, contributing to solution development.
  4. Report any discrepancies from established quality standards to the appropriate management.
  5. Notify management of any service delays affecting customer satisfaction.
  6. Maintain comprehensive documentation, including paperwork, communications, vendor credentials, and inventory of tools and parts.
  7. Communicate customer feedback and complaints effectively, while adhering to the company's quality policies and objectives.
  8. Participate in product-specific training sessions as required.
  9. Oversee the proper handling of equipment during transportation and setup.
  10. Provide demonstrations and clinical support for equipment at exhibitions.
  11. Adhere to company policies regarding financial transactions.
  12. Perform additional tasks as assigned.

Conclusion:

This role is essential for maintaining the integrity and performance of our products, ensuring customer satisfaction and operational success.



  • Fresno, California, United States Teter Full time

    Mechanical Engineering Project Specialist - Expertise in HVAC & Plumbing Design Required Are you enthusiastic about influencing the future of architectural design through cutting-edge HVAC and plumbing system innovations? Are you prepared to oversee groundbreaking projects that emphasize sustainability, efficiency, and client satisfaction? If so, TETER is...


  • Fresno, California, United States Zurich Insurance Company Full time

    Join Zurich Insurance Company as a Property Risk Engineering Consultant, where you will leverage your extensive expertise in highly protected risk (HPR) properties. This role is designed for professionals who thrive in a remote work environment.Key Responsibilities:Delivering field risk engineering services to meet underwriting criteria.Creating and...


  • Fresno, California, United States Zurich Insurance Company Ltd Full time

    Overview: The Risk Engineering Property North-West Team at Zurich is on the lookout for a Property Field Risk Engineering Consultant with extensive experience in large property highly protected risk (HPR). This position allows for remote work, ideally suited for candidates in the California Bay Area to Monterey regions, with expected travel of 25-30%.Key...


  • Fresno, California, United States Zurich Insurance Company Ltd Full time

    About the Role: The Risk Engineering Property North-West Team at Zurich is on the lookout for a dedicated Property Field Risk Engineering Consultant, particularly one with extensive experience in large property highly protected risk (HPR). This position is primarily remote, ideally suited for candidates located in the California Bay Area to Monterey regions,...


  • Fresno, California, United States Grundfos Full time

    Position OverviewAre you interested in joining a global, forward-thinking company that focuses on delivering exceptional solutions while continuously improving and innovating? If you have a background in mechanical or electrical engineering and are keen to collaborate with a top-tier engineering team to assist clients with specialized requests, we have an...


  • Fresno, California, United States Department of Transportation Full time

    Job SummaryThe Department of Transportation is seeking a highly skilled Transportation Engineer - Electrical Systems Specialist to join our team. As a key member of our team, you will be responsible for performing electrical and electronic work related to traffic signals, including field and office work.Key ResponsibilitiesPerform electrical and electronic...


  • Fresno, California, United States Internal Revenue Service Full time

    WHAT IS THE TAXPAYER SERVICES DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas:Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, E-Forms Technology, Content Delivery Support Functional Publishing, and Taxpayer Services Products.The...


  • Fresno, California, United States Gilroy Auto Outlet Inc Full time

    Job OverviewPOSITION TITLE: Automotive Service SpecialistDEPARTMENT: ServiceREPORTS TO: Service Manager / Shop ForemanPOSITION SUMMARY: This role is dedicated to diagnosing, servicing, and repairing client vehicles to ensure optimal performance and customer satisfaction.KEY RESPONSIBILITIES:Conducts maintenance and repairs on client vehicles.Utilizes...


  • Fresno, California, United States Volvo Group Full time

    Heavy Equipment Service SpecialistLocation:Fresno, CA, USPosition Type: ProfessionalTransport is fundamental to contemporary society. Envision utilizing your skills to influence sustainable transport solutions for the future. If you are eager to make a global impact while collaborating with cutting-edge technologies and the most talented teams, we could be...


  • Fresno, California, United States Westland Auto Inc Full time

    Job OverviewPosition:As an Automotive Service Specialist, you will be integral in delivering exceptional maintenance and repair solutions for our clientele's vehicles. We seek a dedicated professional responsible for the thorough inspection, diagnosis, servicing, and repair of dealership, customer, and warranty vehicles.Your technical skills, meticulous...


  • Fresno, California, United States Westland Auto Inc Full time

    Job OverviewPosition:As an Automotive Service Specialist, you will be essential in delivering exceptional maintenance and repair solutions for our clientele's vehicles. We seek a dedicated professional responsible for the thorough inspection, diagnosis, servicing, and repair of dealership, customer, and warranty vehicles.Your technical knowledge, meticulous...


  • Fresno, California, United States Ziehm Orthoscan Full time

    About the RoleZiehm Orthoscan, a leading medical device manufacturer, is seeking a highly motivated and career-oriented professional to join our team as a Field Service Engineer I in a full-time capacity.This is an exciting opportunity to work with cutting-edge medical imaging equipment and be part of a dynamic team that is dedicated to delivering...


  • Fresno, California, United States Denham Resources Full time

    **About Denham Resources**Denham Resources is a leading provider of comprehensive engineering and surveying services in California's Central San Joaquin Valley. With a rich history of delivering exceptional results, we are seeking an experienced Civil Engineering Designer to join our team.**Key Responsibilities**Develop construction drawings for various land...


  • Fresno, California, United States California Eastern Pretrial Services Full time

    Position OverviewThe role of a Federal Pretrial Services Specialist is essential in the judicial system, focusing on the assessment and management of individuals awaiting trial. This position demands a strong educational background and relevant experience to ensure effective supervision and support for defendants.QualificationsTo be eligible for the Federal...


  • Fresno, California, United States Zurich Insurance Company Full time

    About the RoleZurich Insurance Company is seeking a highly skilled Property Field Risk Engineering Consultant to join our team. As a key member of our Property North-West Team, you will be responsible for providing expert risk engineering services to meet underwriting requirements.Key ResponsibilitiesDevelop and implement customer service strategies to...


  • Fresno, California, United States Zurich Insurance Company Full time

    About the RoleZurich Insurance Company is seeking a highly skilled Property Field Risk Engineering Consultant to join our team. As a key member of our Property North-West Team, you will be responsible for providing expert risk engineering services to meet underwriting requirements.Key ResponsibilitiesDevelop and implement customer service strategies to...


  • Fresno, California, United States R.F. MacDonald Co. Full time

    Welcome to R.F. MacDonald Co.We are currently in search of a meticulous Service Coordination Specialist to enhance our operations. In this role, you will be tasked with managing service requests between clients and field personnel, ensuring optimal scheduling and prompt responses to customer inquiries.Primary Responsibilities:Handle and oversee incoming...


  • Fresno, California, United States R.F. MacDonald Co. Full time

    Welcome to R.F. MacDonald Co.We are looking for a meticulous Service Coordination Specialist to enhance our operations. In this role, you will oversee the organization of service requests between clients and field personnel, ensuring optimal scheduling and prompt attention to client needs.Primary Duties:Handle and prioritize incoming client inquiriesOrganize...


  • Fresno, California, United States Jobot Full time

    About the Role:This position is hosted by Jobot. We are seeking a skilled BAS/HVAC Controls Specialist to join our dynamic team. Salary:$70,000 - $90,000 per yearCompany Overview:We are a leading contractor in the Western United States, specializing in building automation for both new construction and retrofit projects. Our services encompass a wide range of...


  • Fresno, California, United States APPLIANCE SERVICE PLUS Full time

    Job OverviewBenefits:401(k) matchingCompany eventsCompetitive compensationPaid time offEmployee discountsAppliance Service Plus is in search of a skilled appliance repair triage specialist and parts coordinator. We are a reputable organization authorized for numerous appliance brands such as Bosch, Frigidaire, Samsung, LG, GE, and Electrolux. This role is...