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Automotive Service Specialist
2 months ago
Position:
As an Automotive Service Specialist, you will be integral in delivering exceptional maintenance and repair solutions for our clientele's vehicles. We seek a dedicated professional responsible for the thorough inspection, diagnosis, servicing, and repair of dealership, customer, and warranty vehicles.
Your technical skills, meticulous attention to detail, and dedication to customer satisfaction will ensure the safety and optimal functionality of the vehicles we handle.
You will report directly to the Service Manager.
Compensation Package:
- Hourly pay ranges from $17 to $24 based on experience, with opportunities for advancement.
- Performance-based bonus incentives are available.
Employee Benefits:
- Uniform service provided
- 401(k) plan
- 401(k) matching contributions
Key Responsibilities:
- Execute a comprehensive range of skilled automotive repair tasks, from minor tune-ups to extensive engine overhauls.
- Conduct thorough inspections on vehicles to identify all existing issues.
- Diagnose vehicles to determine necessary corrective actions.
- Maintain a clean and organized workspace.
- Ensure the shop is cleaned daily.
- Communicate necessary parts to the Service Advisor to facilitate repairs.
- Perform road tests on vehicles.
- Deliver vehicles to vendors and foster strong relationships with them.
- Utilize diagnostic scanners to retrieve error codes and identify potential vehicle issues.
- Carry out additional duties as required.
Expected Outcomes:
- Your efforts will directly influence vehicle reliability, inventory availability, and customer satisfaction. By increasing available inventory, you will assist more customers in finding their ideal vehicles.
- You will help customers maintain their vehicles and provide swift service, ensuring they can return to the road safely and promptly.
- Your role will be crucial in maintaining customer trust, enabling the accounts department to collect on loans without complications, and enhancing our customers' credit scores.
- Ultimately, you will contribute to our company's mission of empowering credit-challenged individuals with dependable transportation and essential tools for financial stability.
Qualifications:
- A strong emphasis on diagnostics and electrical systems is advantageous.
- Preferred experience of 2 years, though a combination of education and experience will be considered.
- Possession of personal general tools is required.
- Dependable and punctual with a clean driving record (must possess a valid driver's license).
- Exhibit a strong work ethic.
- Ability to adapt to a dynamic environment and manage multiple priorities.
- Maintain an energetic and positive demeanor.
- Possess effective communication and interpersonal skills.
- Detail-oriented with robust organizational and time management abilities.
Work Environment:
The shop spans 4,900 square feet, equipped with 6 lifts and 4 service bays. It features a newly renovated workspace with heating and cooling systems.
This full-time position requires standard working hours, Monday through Friday, with potential overtime based on business needs. The role primarily operates within a service department of a car dealership and may involve some driving.
The environment is fast-paced, necessitating standing, walking, bending, and lifting heavy items. You will encounter noise, chemicals, and various weather conditions. Interaction with customers and team members in a service-oriented setting is also expected.
About Us:
At Westland Auto, we leverage our expertise to assist credit-challenged individuals in the Central Valley in obtaining reliable transportation and the opportunity to rebuild their credit through our in-house financing solutions. Our team is composed of cheerful, energetic, and positive individuals dedicated to providing the best experience for our clients.
We are committed to fostering a culture of growth, innovation, and collaboration. We continually seek ways to enhance our systems and encourage our team to propose unique solutions. If you possess a growth mindset, enjoy challenges, value teamwork, and take responsibility for results, you will thrive in our environment.
