Printing Services Specialist

1 month ago


Fresno, California, United States Internal Revenue Service Full time
WHAT IS THE TAXPAYER SERVICES DIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, E-Forms Technology, Content Delivery Support Functional Publishing, and Taxpayer Services Products.

The following are the duties of this position at the full working level.
Incumbent serves as a consultant and advisor to customers, team members and peers.

Serves as a first point of contact in the Division on all of the technical aspects of satisfying printing and publishing requirements.

Provides technical guidance to a designated customer base, team members and peers. Assigns and reviews work and provides guidance to lower graded or other team members when required.

Performs an in-depth analysis of each request to fulfill all responsibility for understanding the use, application, function and need of proposed items and makes alternate proposals in relation to any aspect of the project.

Performs content analysis of products to assure organizational accuracy, adequacy of documentation, arrangement of statistics, and placement of illustrative materials.

Makes determinations based on independent analysis; utilizes statistics and other information from a variety of sources.

Ensures that proposed products conform to all legal and regulatory requirements; are produced in a quality manner with the most effective design and format.

Develops technically accurate specifications and prepares all procurement documents. Ensures that all appropriate products are posted to the core repository. Performs press inspections and quality assurance visits with full authority to ensure quality output.
This position has career progression.

If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses.

For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.



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