Commercial Insurance Sales Specialist

2 weeks ago

Wayne, Pennsylvania, United States Satanoff Insurance & Financial Services Full time
Job Overview

Company Overview:

Satanoff Insurance & Financial Services is a community-focused insurance provider dedicated to delivering exceptional insurance solutions for both individuals and businesses in the Greater Philadelphia region. Our team comprises skilled insurance experts who excel in crafting tailored personal and commercial insurance policies that meet the diverse needs of our clients. We pride ourselves on offering personalized service and meticulous attention to detail that only an independent agency can provide.

Role Objective:

The primary aim of the Commercial Lines Inside Sales Executive is to enhance the commercial portfolio by optimizing the insurance sales process and implementing effective strategies on a daily basis. This role involves engaging with all incoming new business inquiries, following up on lost business, addressing unsold quotes, and exploring monoline accounts for potential account expansion. As a representative of our agency, this position plays a crucial role in fostering community relationships and engaging with prospective clients.

Key Responsibilities:

  1. Achieve sales targets by securing new business policies consistently.
  • Conduct weekly outreach to lost business accounts.
  • Follow up on unsold quotes approaching renewal each week.
  • Engage with monoline accounts for reviews and potential cross-selling opportunities.
  • Market all accounts effectively and present comprehensive proposals.
  • Align business placements with agency objectives.
  • Listen actively to clients to understand their needs and build lasting relationships.
  • Identify personal training needs with managerial support and create a plan for continuous improvement in technical and sales skills.

  1. Adhere to the new business sales process, maintaining a closing ratio exceeding 70%.
  • Respond to new inquiries promptly.
  • Make multiple follow-up calls on new web leads.
  • Complete all required outbound calls weekly.
  • Utilize a structured follow-up approach for potential clients.
  • Provide marketing with new business cards for inclusion in communications.
  • Engage in follow-up calls after presenting pricing.
  • Solicit referrals from satisfied clients.
  • Emphasize policy features over pricing in sales discussions.
  • Maintain accurate records in the agency management system.

  1. Enhance client retention with a target of 90%.
  • Conduct account reviews for all new business.
  • Follow up with clients post-sale and at renewal.
  • Encourage referrals from existing clients.

  1. Support marketing initiatives in various capacities.
  • Provide business cards for marketing campaigns.
  • Propose topics for blogs and social media.
  • Participate in agency branding activities.

Availability:

Be responsive to prospects and clients, ensuring timely communication.

System Management:

  • Utilize the management system as directed.
  • Document all new prospects and update notes promptly.
  • Respond to inquiries from account managers within 24 hours.

Work Ethic:

  • Strive for efficiency and continuous improvement in daily operations.
  • Maintain a positive attitude and foster strong relationships with clients and colleagues.

Compensation and Benefits:

  • Competitive salary structure with base pay and commission.
  • Paid time off and holidays.
  • Retirement savings plan.
  • Ongoing professional development opportunities.
  • Quarterly performance incentives.
  • Wellness program options.

Qualifications:

  • 1-3 years of experience in sales.
  • Property & Casualty License is preferred.

Core Values:

  • Commitment: Prioritize clear communication and transparency.
  • Optimism: Approach each day with enthusiasm and a positive mindset.
  • Mindset: Embrace a growth mindset to foster personal and professional development.
  • Integrity: Uphold ethical standards and honesty in all interactions.
  • Teamwork: Collaborate effectively to achieve collective goals.

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