Adventure Activities Operations Supervisor

1 week ago


Arlington, Texas, United States Go Ape USA Full time

Become a Key Player in Adventure Management

Are you passionate about outdoor experiences and dedicated to ensuring safety and enjoyment? Go Ape, a leader in outdoor adventure, is seeking an enthusiastic individual to take on the role of Adventure Activities Assistant Manager.

Your Role

As the Adventure Activities Assistant Manager, you will be instrumental in delivering memorable experiences for our guests while maintaining rigorous safety protocols.

Core Responsibilities

  • Exceptional Guest Service: Ensure that every visitor receives outstanding service, from friendly greetings to comprehensive insights about our thrilling courses, creating unforgettable moments.
  • Safety Management: Prioritize safety by ensuring compliance with risk assessments and method statements, overseeing sessions, and upholding health and safety regulations.
  • Team Development: Assist in the recruitment, training, and growth of staff, fostering a collaborative and communicative work environment.
  • Operational Oversight: Help manage the operational aspects of the course, including conducting safety inspections, maintaining records, ensuring cleanliness, and supporting financial operations.
  • Brand Promotion: Act as a representative of our brand by engaging in marketing efforts, enhancing brand visibility, participating in community events, and conducting market research.

Qualifications

  • High school diploma or equivalent.
  • Basic proficiency in computer applications (Microsoft Excel, Word, Outlook, etc.).
  • Prior experience in a supervisory support capacity.

Preferred Qualifications

  • At least one year of experience in amusement or recreational operations.
  • Familiarity with advanced software applications (e.g., SharePoint).

Additional Requirements

  • Must be at least 18 years of age.
  • Ability to meet guest participation criteria.
  • Willingness to work flexible hours, including weekends and holidays.
  • Capability to perform various roles on-site, including lifting up to 50 pounds, working at heights, and adapting to diverse weather conditions.
  • Must obtain First Aid and CPR certification within 30 days of hire and complete necessary training.

Benefits

  • Competitive salary based on experience.
  • Full-time schedule with varied hours.
  • Comprehensive medical, dental, and vision coverage.
  • Flexible spending accounts (FSA/HSA).
  • Paid time off, holidays, and volunteer hours.
  • Parental leave programs.
  • Company-sponsored holiday shutdown.
  • 401(k) retirement plan.
  • Unlimited admission for immediate family members.
  • Discounts on merchandise and tickets.
  • Insurance options including term-life, disability, accident, and critical illness.

About Go Ape

At Go Ape, we embody the spirit of adventure. Our outdoor centers offer self-guided treetop courses where guests navigate through the forest canopy, overcoming challenges and enjoying exhilarating zip lines. We are committed to inspiring individuals to embrace adventure while giving back to our communities.

Our team is driven by a shared passion for the environment and adventure, fostering a culture of collaboration and innovation where every voice is valued.



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