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Adventure Activities Operations Supervisor

2 months ago


Arlington, Texas, United States Go Ape USA Full time

Become a Key Player in Adventure Management

Are you enthusiastic about outdoor activities and committed to providing exceptional experiences? Go Ape USA is seeking a dedicated individual to take on the role of Adventure Activities Assistant Manager.

Your Role

As the Adventure Activities Assistant Manager, you will be instrumental in delivering memorable experiences for our guests while ensuring the highest standards of safety and service.

Core Responsibilities

  • Enhancing Guest Satisfaction: Ensure that every visitor receives outstanding service, from friendly greetings to comprehensive information about our exciting courses, creating an unforgettable experience.
  • Prioritizing Safety: Maintain safety as the foremost concern by ensuring compliance with risk assessments and safety protocols, overseeing activities, and upholding health and safety regulations.
  • Supporting the Team: Assist in the recruitment, training, and development of staff, fostering a collaborative work environment and promoting effective communication within the team.
  • Ensuring Operational Efficiency: Help manage the operational aspects of the courses by conducting safety inspections, maintaining records, ensuring cleanliness, and supporting financial operations and merchandise sales.
  • Championing Brand Recognition: Act as a representative of the brand by engaging in marketing efforts, enhancing brand visibility, participating in community events, and conducting market research.

Qualifications:

  • High school diploma or equivalent
  • Basic proficiency in computer applications (Microsoft Excel, Word, Outlook, etc.)
  • Prior experience in a supervisory or support role

Preferred Experience:

  • At least one year of experience in amusement or recreational operations
  • Familiarity with advanced software applications (e.g., SharePoint)

Additional Requirements:

  • Must be at least 18 years of age
  • Ability to meet guest participation criteria
  • Willingness to work flexible hours, including weekends and holidays
  • Capability to perform various tasks at the job site, including lifting up to 50 pounds, working at heights, and adapting to different weather conditions
  • Must obtain First Aid and CPR certification within 30 days of employment and complete necessary training

Benefits:

  • Competitive salary based on experience
  • Full-time schedule with variable hours
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Paid Time Off, Company Holidays, and Volunteer Hours
  • Paid Parental Leave Programs
  • Company Paid Holiday Shutdown Period
  • 401(k) Plan
  • Unlimited Admission for Immediate Family Members
  • Discounts on Merchandise and Tickets
  • Insurance options including Term-Life, Disability, Accident, and Critical Illness

About Go Ape:

At Go Ape, we believe in living life adventurously. We are an outdoor adventure center offering self-guided treetop courses where guests can explore the forest canopy, navigate challenges, and enjoy thrilling zip lines.

Work Culture:

If you are passionate about adventure and want to be part of a leading organization in outdoor recreation, Go Ape offers a fulfilling career. We are committed to inspiring individuals to embrace adventure while contributing positively to our communities. Our diverse team shares a love for the environment and adventure, fostering a culture of collaboration and innovation.

Compensation:

Salary commensurate with experience, with hourly pay based on the role.

Schedule:

Varies based on operational needs.

Status:

Full-Time (30+ hours per week)