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Bilingual Healthcare Receptionist

2 months ago

Riverside, Illinois, United States Marcos A Lopez MDSC Full time
Position Overview

Role Summary: The Bilingual Healthcare Receptionist plays a crucial role in the patient experience at Marcos A Lopez MDSC. This position is dedicated to ensuring that all patients are greeted warmly and treated with the utmost respect and professionalism.

Key Responsibilities:

  1. Welcome patients to the facility, fostering a friendly and inviting atmosphere.
  2. Review patient records to confirm essential details and obtain necessary signatures.
  3. Handle payment transactions, clearly explaining all charges to patients.
  4. Verify insurance coverage and update patient address information as needed.
  5. Schedule appointments with the appropriate healthcare providers, ensuring optimal use of physician schedules.
  6. Adjust scheduling templates to enhance operational efficiency.

Essential Skills: Strong communication skills in both English and Spanish, attention to detail, and a commitment to providing exceptional patient care are vital for success in this role.