Bilingual Office Receptionist

4 weeks ago


Riverside, California, United States Torres Immigration Full time
Job Overview

We are seeking a highly skilled and bilingual receptionist to join our team at Torres Immigration, a reputable woman-owned immigration consulting and tax preparation firm in Riverside, California.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional customer service to our diverse Latino clientele.

Responsibilities:

  • Greet clients and visitors with a welcoming demeanor.
  • Answer and direct phone calls in a polite and professional manner.
  • Schedule appointments and manage our office calendar.
  • Assist clients with basic inquiries and provide information about our services.
  • Process payments, issue invoices, and prepare receipts accurately.
  • Keep track of incoming emails and correspondence, forwarding to appropriate staff.
  • Maintain an inventory of office supplies and place orders as needed.
  • Open and close the office daily according to schedule.
  • Maintain cleanliness and organization of office facilities.
  • Handle incoming and outgoing mail and deliveries.
  • Assist with administrative tasks such as filing, data entry, and scanning documents.
  • Collaborate with our team to support various office needs.

Requirements:

  • Fluent in both English and Spanish (verbal and written).
  • Previous experience in a customer service or administrative role preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Ability to multitask and prioritize tasks effectively.
  • Availability to work full-time: Monday to Friday from 10:00am to 7:00pm, and Saturdays from 10:00am to 2:00pm, with the possibility of overtime when needed.
  • Knowledge of immigration processes or tax preparation is a plus, but not required.
  • Highly motivated individual with a hunger for learning and growth.
  • Respectful of our office's strong Christian faith values.

Benefits:

  • Hourly wage based on experience.
  • Opportunity to work in a supportive and inclusive environment.
  • Potential for growth and advancement within the firm.
  • Training provided on our specific office procedures and software.


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