Customer Service Representative

5 days ago


Ontario, California, United States GEODIS Group Full time
Job Summary

The Senior Customer Service Representative is a key member of the GEODIS Group team, responsible for delivering exceptional customer experiences through prompt, courteous, and effective service.

Key Responsibilities
  • Respond to customer inquiries, process orders, and resolve complaints in a timely and professional manner.
  • Monitor service calls to ensure CSRs adhere to company policies and procedures.
  • Compile work volume statistics for accounting purposes and maintain records of customer service requests and complaints.
  • Complete contract forms, determine charges for service requested, collect deposits, and prepare change of address records.
  • Notify customers of order activity, including shipping and tracking information.
Requirements
  • High school diploma or equivalent.
  • Minimum 2 years of related experience and/or training.
  • Exposure to Tier 1 or 2 warehouse management systems or comparable.
What We Offer

As a GEODIAN, you will have the opportunity to work with a diverse range of customers and products, contributing to the success of your career and our customers.

We are committed to providing a supportive and inclusive work environment that fosters growth and development.



  • Ontario, California, United States UniFirst Full time

    **About UniFirst**UniFirst Corporation is a leading provider of uniform and facility services products. With a strong history of promoting from within, we offer opportunities for growth and development in a dynamic and supportive environment.**Job Summary**We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service...


  • Ontario, California, United States Tropicale Foods, Inc. Full time

    About the RoleThe Customer Service Representative attracts potential customers by answering product and service questions; processes orders, prepares correspondences and fulfills customer needs to ensure customer satisfaction. The position will also communicate directly with customers, sales representatives as well as report directly to the Customer Service...


  • Ontario, California, United States Best Buy Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Best Buy. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProcess customer transactions efficiently...


  • Ontario, California, United States WMA Full time

    Job Summary:We are seeking a skilled and friendly Customer Service Representative to join our team at WMA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through phone calls, resolving issues in a timely and professional manner, and ensuring a positive experience for all customers.Key...


  • Ontario, California, United States Medical Professionals Full time

    The Medical Professionals organization is seeking a skilled Customer Service Representative to assist with claims processing in our Ontario location. This role provides valuable support to internal and external customers, ensuring seamless communication and resolution of claims-related inquiries.Key ResponsibilitiesReview and research claims to ensure...


  • Ontario, California, United States Pollo Campero Full time

    Job SummaryThe Customer Service Representative at Pollo Campero is responsible for ensuring a seamless and enjoyable experience for our customers. This role requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesWelcome and greet customers in a friendly and welcoming...


  • Ontario, California, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer...


  • Ontario, California, United States Scopeair Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Scopeair. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Ontario, California, United States Uline Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Uline. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using...


  • Ontario, California, United States Uline Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesGuide and...


  • Ontario, California, United States iFLY, LLC Full time

    About the RoleiFLY, LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Flight Crew, you will be responsible for delivering exceptional customer experiences and promoting our unique indoor skydiving experience.Key ResponsibilitiesSafety First: Promote customer safety throughout their...


  • Ontario, California, United States Rockler Woodworking and Hardware Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Rockler Woodworking and Hardware. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and...


  • Ontario, California, United States Crown Equipment Full time

    Position OverviewThe role of the Customer Service Support Representative involves managing incoming communications from both customers and service technicians. This position is essential in ensuring efficient operations and customer satisfaction.Key ResponsibilitiesHandle Incoming Calls: Address inquiries from Crown customers and service technicians...


  • Ontario, California, United States Crown Equipment Full time

    Position OverviewAs a Customer Service Support Representative, you will play a crucial role in ensuring the satisfaction of our clients at Crown Equipment. Your primary responsibilities will include:Handling Incoming Calls: Manage calls from customers and service technicians efficiently.Technician Dispatch: Coordinate the deployment of technicians to various...


  • Ontario, California, United States Wastequip Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wastequip. As a key member of our parts team, you will play a critical role in providing exceptional customer service and support to our customers.Key ResponsibilitiesMaintain existing customer base through customer service and product...


  • Ontario, California, United States Careers at Gentell Full time

    Job DescriptionJob Summary:Gentell is a leading provider of advanced wound care products and solutions to the long-term care industry. We are seeking a skilled Delivery and Customer Service Representative to join our team. As a key member of our logistics team, you will be responsible for delivering products to our customers while providing exceptional...


  • Ontario, California, United States UniFirst Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key player in delivering outstanding customer service, you will serve as a liaison between customers and our company, providing exceptional support and ensuring seamless interactions.Key ResponsibilitiesAssist customers with...


  • Ontario, California, United States Modern Graphic Signs Full time

    Job OverviewWe are seeking a **Customer Service Representative** to join our team at **Modern Graphic Signs**. This role primarily involves managing front desk operations and ensuring a welcoming environment for our clients.The position offers a competitive hourly wage ranging from **$17 to $20**. We value individuals who are **enthusiastic** and **adept at...


  • Ontario, California, United States Tropicale Foods, Inc. Full time

    **Job Summary**Tropicale Foods, Inc. is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.**Key Responsibilities:**Process customer orders and report relevant...


  • Ontario, California, United States Best Buy Full time

    Customer Support Representative OverviewThe Customer Support Representative plays a crucial role in delivering exceptional service to our valued customers. This position is dedicated to ensuring efficient, friendly, and precise handling of all customer transactions. The primary duties include providing a superior customer experience and accurately managing...