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Customer Service Representative

2 months ago

Ontario, California, United States UniFirst Full time

**About UniFirst**

UniFirst Corporation is a leading provider of uniform and facility services products. With a strong history of promoting from within, we offer opportunities for growth and development in a dynamic and supportive environment.

**Job Summary**

We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

**Key Responsibilities**

  • Handle customer inquiries and resolve issues via phone, email, or in-person
  • Process customer orders and provide product information
  • Assist with data entry and maintain accurate records
  • Collaborate with sales representatives to provide excellent customer service
  • Process credits and exchanges, and collect accounts receivables
  • Receive and assist walk-in customers, including measuring and taking orders

**Requirements**

  • High school diploma or equivalent experience
  • Microsoft Office (Word, Excel) skills
  • Data entry experience

**What We Offer**

  • A fleet of benefits, including 401K, profit sharing, health insurance, and more
  • Opportunities for growth and development in a dynamic and supportive environment
  • A team-oriented culture with a focus on customer satisfaction

**Equal Opportunity Employer**

UniFirst is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.