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Delivery and Customer Service Representative

2 months ago

Ontario, California, United States Careers at Gentell Full time
Job Description

Job Summary:

Gentell is a leading provider of advanced wound care products and solutions to the long-term care industry. We are seeking a skilled Delivery and Customer Service Representative to join our team. As a key member of our logistics team, you will be responsible for delivering products to our customers while providing exceptional customer service.

Key Responsibilities:

  • Operate and drive light trucks to deliver Gentell products to customers
  • Perform pre-trip inspections of vehicles to ensure safety and compliance
  • Load and unload vehicles correctly to prevent damage and ensure efficient delivery
  • Communicate effectively with customers and corporate office to resolve any issues or concerns
  • Record information on pick-ups and deliveries, vehicle mileage, and fuel costs
  • Report any vehicle defects, accidents, or damage to the vehicles
  • Check load-related documentation to ensure accuracy and completeness
  • Provide feedback to supervision regarding customer problems, mechanical issues, or delivery problems

Requirements:

  • High School Diploma, G.E.D., or equivalent
  • Valid Driver's License
  • At least 3 years of experience in delivery and customer service
  • Clean Driver's abstract
  • Clear Criminal Background Check
  • Computer Literate
  • Strong mechanical aptitude with ability to perform routine vehicle maintenance
  • Demonstrated organizational skills with strong oral and written communication abilities
  • Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines, and time management techniques
  • High level of personal integrity
  • Strong work ethic
  • Professional/mature demeanor under stressful situations
  • Ability to work in a fast-paced environment
  • Confident, consistent, decisive personality
  • Self-directed with ability to work with minimal supervision
  • Ability to lift up to 50 pounds