Business Relationship Manager
13 hours ago
At the Institute of Inspection, Cleaning and Restoration Certification, we are seeking a skilled Business Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and preserving trusting relationships with our customers.
Key Responsibilities:
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements and Skills:
- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- BSc/BA in Business Administration or similar field
Compensation:
$1,000.00 per week
The Institute of Inspection, Cleaning and Restoration Certification is a non-profit organization that has been serving the Inspection, Cleaning, and Restoration Industries since 1972. Our mission is to promote the highest standards of professionalism and ethics in the industry.
We are committed to providing our customers with the best possible service and support. If you are a motivated and results-driven individual who is passionate about building strong relationships with customers, we encourage you to apply for this exciting opportunity.
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