Hotel Guest Service Agent
3 weeks ago
Golden Nugget Hotels & Casinos offers an exciting opportunity for a skilled Front Desk Agent to join our team.
The estimated annual salary for this position is $45,000 - $65,000, based on experience and location.
Key Responsibilities:
- Verify guest reservations and process payments.
- Provide exceptional customer service, orientating guests to the hotel and responding to their inquiries.
- Manage cash handling responsibilities, ensuring accurate processing of transactions and daily deposits.
- Post guest charges and perform cashiering duties.
- Process new card accounts and sales/redemption of hotel gift certificates.
Qualifications:
- Associate degree preferred.
- Previous experience as a front desk agent or in hotel reservations is required.
- Excellent communication and interpersonal skills are essential.
What We Offer:
- Competitive compensation package.
- Paid Time Off.
- 401K plan.
- Opportunities for career advancement.
- A positive and inclusive work environment.
- Employee discounts on dining, retail, and hotel stays.
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