Guest Services Associate
2 days ago
Welcome to Our Team
We are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Kimpton Hotel Eventi. As a key member of our front desk team, you will be responsible for providing personalized service to our guests, ensuring a warm and welcoming experience from arrival to departure.
Your Responsibilities Will Include:
- Checking in and out guests, noting special requests and preferences
- Answering phone calls and responding to guest inquiries in a prompt and professional manner
- Managing mail and message service, ensuring timely delivery of important items
- Working collaboratively with other departments to ensure seamless guest experiences
You Bring:
- High school diploma or general education degree (GED) required
- Previous experience in a Front Desk or customer-facing role preferred
- Knowledge of the local area, including services, attractions, and events
- Flexibility to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
Join Our Team Today
We offer a competitive salary of approximately $48,000 - $58,000 per year, depending on experience. In addition to a great salary, we also provide a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.
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