Guest Services Associate

2 days ago


New York, New York, United States Kimpton Hotel Full time

Welcome to Our Team

We are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Kimpton Hotel Eventi. As a key member of our front desk team, you will be responsible for providing personalized service to our guests, ensuring a warm and welcoming experience from arrival to departure.

Your Responsibilities Will Include:

  • Checking in and out guests, noting special requests and preferences
  • Answering phone calls and responding to guest inquiries in a prompt and professional manner
  • Managing mail and message service, ensuring timely delivery of important items
  • Working collaboratively with other departments to ensure seamless guest experiences

You Bring:

  • High school diploma or general education degree (GED) required
  • Previous experience in a Front Desk or customer-facing role preferred
  • Knowledge of the local area, including services, attractions, and events
  • Flexibility to work evenings, weekends, and holidays
  • Strong communication and interpersonal skills

Join Our Team Today

We offer a competitive salary of approximately $48,000 - $58,000 per year, depending on experience. In addition to a great salary, we also provide a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.



  • New York, New York, United States Cipriani Full time

    Job SummaryWe are seeking a dedicated and organized individual to fill the position of Guest Services Associate at Cipriani. As a Guest Services Associate, you will be responsible for providing exceptional guest service, managing hotel room reservations, and performing administrative tasks. A commitment to upholding the highest standards of customer service...


  • New York, New York, United States The Greenwich Hotel Full time

    We are looking for a detail-oriented and customer-focused individual to serve as a Guest Services Associate. In this role, you will be responsible for ensuring that our guests have an exceptional stay with us. This includes cleaning and preparing guest rooms, responding to guest requests, and providing outstanding customer service.


  • New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:We are seeking a highly skilled Guest Services Agent to join our team at Pier Sixty & The Lighthouse. As the face of our organization, you will be responsible for providing exceptional service to our guests and clients. Your mission will be to create unforgettable experiences and exceed expectations.Key Responsibilities:Greet all guests with a...


  • New York, New York, United States Hyatt Full time

    About UsAt Hyatt, we pride ourselves on delivering exceptional guest experiences. Our associates are dedicated to providing efficient service and creating meaningful moments for our guests.We believe that our guests choose Hyatt because of our caring and attentive team members who strive to exceed expectations.Job SummaryThe Service Excellence Associate -...


  • New York, New York, United States Remington Full time

    Welcome to Remington, where we are committed to delivering exceptional guest experiences through our dedication to customer satisfaction. As a Front Desk Agent, you will play a vital role in ensuring that every guest feels welcome and valued during their stay. We are seeking a highly skilled and experienced individual to join our team, with a strong work...


  • New York, New York, United States Twin Tier Hospitality Full time

    Job OverviewTwin Tier Hospitality is seeking a skilled Guest Service Agent to join our team at La Quinta NYC Central Park. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service and ensuring that all guests have a memorable stay.This is a full-time position with an estimated annual salary range of $39,200...


  • New York, New York, United States Pursuit Collection Full time

    Welcome to Pursuit Collection, a global hospitality company offering unique and unforgettable experiences in some of the world's most breathtaking locations. As a Front Desk Associate, you will play a vital role in ensuring our guests have an exceptional stay.About this RoleThis is an exciting opportunity to join our team and contribute to delivering...


  • New York, New York, United States California Pizza Kitchen Full time

    **Job Summary**Cooking up great experiences for our guests is a top priority at California Pizza Kitchen! As a Guest Services Representative, you will play a critical role in ensuring that every guest leaves feeling satisfied and eager to return. Your duties will include managing wait times, seating guests, and answering phone calls.A successful Guest...


  • New York, New York, United States Golden Nugget Hotels & Casinos Full time

    About UsGolden Nugget Hotels & Casinos offers an exciting opportunity for a skilled Front Desk Agent to join our team.The estimated annual salary for this position is $45,000 - $65,000, based on experience and location.Key Responsibilities:Verify guest reservations and process payments.Provide exceptional customer service, orientating guests to the hotel and...


  • New York, New York, United States Marriott International Inc Full time

    Join Our Team and Deliver Unforgettable Guest ExperiencesWe are looking for a talented Guest Service Ambassador to join our team at Marriott International Inc. This role involves delivering exceptional guest service, ensuring that every interaction with our hotel is memorable, and creating lifelong customers.Key Responsibilities:Greet and welcome guests...


  • New York, New York, United States Hospitality Jobs Hotspot Full time

    OverviewWelcome to Hospitality Jobs Hotspot! As a leading hospitality employer, we're seeking a skilled Front Desk Clerk to join our team.Job DescriptionThis role is ideal for individuals who enjoy interacting with guests, are detail-oriented, and possess excellent communication skills. The successful candidate will be responsible for providing exceptional...


  • New York, New York, United States Kimpton Hotels & Restaurants Full time

    About the RoleWe're seeking an exceptional Guest Services Manager to lead our Front Office team at Kimpton Hotels & Restaurants. If you're a seasoned hospitality professional with a passion for delivering outstanding service, we'd love to hear from you!Key ResponsibilitiesAs our ideal candidate, you'll be responsible for providing exceptional guest service,...


  • New York, New York, United States Courtyard Times Square South Full time

    Job SummaryThe Front Desk Agent role is a crucial part of our hotel's operations, requiring exceptional guest service skills to provide a warm welcome and ensure a seamless stay for our guests. Key responsibilities include registering guests, making and modifying reservations, handling phone calls, and assisting with various requests.ResponsibilitiesGreet...


  • New York, New York, United States Spencer Gifts Full time

    We are seeking a skilled and customer-centric Guest Service Representative to join our team at Spencer's - Atlantic City Premium Outlet. As a key ambassador for our brand, you will be responsible for delivering personalized service, maintaining store appearance, and achieving sales targets.Main Responsibilities:Provide exceptional guest service, responding...


  • New York, New York, United States Flik Hospitality Group Full time

    Establish a welcoming atmosphere for clients, executives and staff members at all times. Located in the Lobby, you will be the first point of contact for visitors, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.Main Responsibilities:Greet visitors with a smile and maintain eye contact...


  • New York, New York, United States The Mark Full time

    OverviewThe Mark is seeking a highly motivated and experienced Luxury Guest Service Manager to join our team. This is an exceptional opportunity for a professional who shares our passion for delivering exceptional guest experiences.Key ResponsibilitiesWe are looking for a skilled leader who can oversee the day-to-day operations of our Guest...


  • New York, New York, United States Hard Rock Full time

    **Job Summary**We're seeking a Hotel Guest Services Representative to join our team at Hard Rock. As a vital member of our front desk staff, you'll focus on delivering exceptional guest experiences and ensuring seamless operations.**Responsibilities**Deliver outstanding customer service to guests, handling all aspects of their stay, including registration,...


  • New York, New York, United States James NoMad NYC Full time

    At The James New York - NoMad, we are committed to delivering exceptional service to our guests. As a Guest Services Representative, you will play a vital role in ensuring that our guests have a memorable and enjoyable stay. Your responsibilities will include: greeting and welcoming guests, managing room reservations, handling check-ins and check-outs,...


  • New York, New York, United States Crescent Hotels and Resorts Full time

    Job DescriptionAs a Front Desk Agent, you will be responsible for greeting and registering guests, checking them out, and providing exceptional customer service. Your tasks will include:Greeting guests and completing the registration processAssisting guests with check-out and handling paymentsDemonstrating knowledge of hotel information and servicesUsing...


  • New York, New York, United States Kirkland & Ellis Full time

    About the RoleThe Guest Services Representative plays a critical role in enhancing our brand representation by providing exceptional customer service to international clients.This position requires a superior customer service orientation, cultural awareness, and the ability to adapt to different cultural beliefs and norms.