Hotel Guest Services Representative
2 days ago
**Job Summary**
We're seeking a Hotel Guest Services Representative to join our team at Hard Rock. As a vital member of our front desk staff, you'll focus on delivering exceptional guest experiences and ensuring seamless operations.
**Responsibilities**
- Deliver outstanding customer service to guests, handling all aspects of their stay, including registration, concierge services, and room assignments.
- Maintain detailed knowledge of hotel services and local attractions to provide expert advice and recommendations to guests.
- Facilitate effective communication between guests and Customer Care to ensure smooth reservation processes.
- Offer personalized support to guests throughout their stay, including luggage assistance and other forms of aid.
**Salary Information**
Based on industry standards and location, the estimated annual salary for this position falls within the range of $30,000 to $50,000.
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Hotel Guest Services Representative
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Hotel Guest Service Associate
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