Hotel Guest Service Associate
3 weeks ago
Twin Tier Hospitality is seeking a skilled Guest Service Agent to join our team at La Quinta NYC Central Park. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service and ensuring that all guests have a memorable stay.
This is a full-time position with an estimated annual salary range of $39,200 - $43,200, depending on experience. If you are a friendly and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.
Key Responsibilities- Check-in and Check-out Guests: Welcome guests, verify their reservations, and ensure a smooth check-in process.
- Respond to Inquiries and Problems: Answer guest queries, resolve issues promptly, and provide solutions to exceed expectations.
- Provide Exceptional Customer Service: Engage with guests, offer recommendations, and ensure that every interaction leaves a positive impression.
- Manage Room Assignments and Reservations: Handle room changes, cancellations, and block reservations according to hotel policies.
- High School Education or Equivalent: A minimum of a high school diploma or equivalent experience is required.
- Previous Experience: Three months to one year of employment in a related position, preferably in the hospitality industry.
- Skills and Abilities: Excellent communication and problem-solving skills, proficiency in computer systems, and a strong knowledge of hotel operations.
Twin Tier Hospitality is a leading provider of hospitality services, dedicated to delivering exceptional experiences to our guests. We value teamwork, innovation, and customer satisfaction above all else.
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Hotel Guest Services Representative
1 week ago
New York, New York, United States 3232 Hotel LLC Full timeJob OverviewA boutique hotel in midtown Manhattan is seeking a reliable and highly motivated front desk agent to join its team in a full-time position. The successful candidate will be responsible for ensuring guest satisfaction and security during the 4pm to 12am shift.About the RoleThis dynamic role involves working at the front desk, checking in guests,...
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Hotel Guest Services Specialist
2 weeks ago
New York, New York, United States 3232 Hotel LLC Full timeAbout the PositionThis is an exciting opportunity for a detail-oriented individual to join our team as an evening front desk agent.Responsibilities:Cover the front desk during evening hours, checking in guests and monitoring property accessField outside phone calls, providing accurate information about hotel services and availabilityPost additional charges...
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Guest Services Associate
3 weeks ago
New York, New York, United States Kimpton Hotel Full timeWelcome to Our Team!We are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Kimpton Hotel Eventi. As a key member of our front desk team, you will be responsible for providing personalized service to our guests, ensuring a warm and welcoming experience from arrival to departure.Your Responsibilities Will Include:Checking in...
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Hotel Accommodations Associate
1 month ago
New York, New York, United States The Greenwich Hotel Full timeAbout The JobAs a Hotel Accommodations Associate at The Greenwich Hotel, you will be responsible for ensuring the highest standards of professionalism and courtesy in your interactions with guests. Your consistently positive attitude and thorough knowledge of the hotel will enable you to provide an exceptional experience for our patrons.We are seeking an...
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Hotel Services Coordinator
7 days ago
New York, New York, United States Kimpton Hotel Full timeHotel Services Coordinator Opportunity at Kimpton Hotel EventiWe are seeking a highly organized and detail-oriented Hotel Services Coordinator to join our team at Kimpton Hotel Eventi. As a key member of our front desk team, you will be responsible for coordinating various hotel services and ensuring seamless operations.About the RoleThe ideal candidate will...
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Hotel Guest Service Agent
3 weeks ago
New York, New York, United States Golden Nugget Hotels & Casinos Full timeAbout UsGolden Nugget Hotels & Casinos offers an exciting opportunity for a skilled Front Desk Agent to join our team.The estimated annual salary for this position is $45,000 - $65,000, based on experience and location.Key Responsibilities:Verify guest reservations and process payments.Provide exceptional customer service, orientating guests to the hotel and...
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Hotel Guest Services Associate
2 weeks ago
New Brunswick, New Jersey, United States Princeton Hospitality Associates LL Full timeWe are seeking a dedicated Hotel Guest Services Associate to join our team at Princeton Hospitality Associates LLC in Princeton, NJ.The estimated annual salary for this role is $30,000 - $40,000, based on experience.Job Summary:This is a full-time position responsible for providing exceptional guest service and maintaining the cleanliness and organization of...
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Director of Guest Services
1 week ago
New York, New York, United States Loews Regency Hotel Full timeAre you a seasoned hotel professional looking for a new challenge? We're seeking a Director of Front Office to lead our front desk, telecom, and concierge services teams at Loews Regency New York Hotel. In this role, you'll have the opportunity to join a dynamic luxury hotel team and deliver exceptional guest experiences that exceed expectations.To succeed...
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Guest Services Associate
1 month ago
New York, New York, United States The Greenwich Hotel Full timeWe are looking for a detail-oriented and customer-focused individual to serve as a Guest Services Associate. In this role, you will be responsible for ensuring that our guests have an exceptional stay with us. This includes cleaning and preparing guest rooms, responding to guest requests, and providing outstanding customer service.
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Guest Services Associate
1 month ago
New York, New York, United States Cipriani Full timeJob SummaryWe are seeking a dedicated and organized individual to fill the position of Guest Services Associate at Cipriani. As a Guest Services Associate, you will be responsible for providing exceptional guest service, managing hotel room reservations, and performing administrative tasks. A commitment to upholding the highest standards of customer service...
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Guest Services Supervisor
7 days ago
New York, New York, United States The Greenwich Hotel Full timeThe Ideal Candidate: We are seeking a detail-oriented and organized individual with a passion for delivering exceptional customer service. Our ideal candidate will have previous experience working in a fast-paced environment and possess excellent problem-solving skills.Key Responsibilities: The Front Desk Supervisor will be responsible for ensuring seamless...
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Hotel Guest Services Representative
3 weeks ago
New York, New York, United States Crescent Hotels and Resorts Full timeJob DescriptionAs a Front Desk Agent, you will be responsible for greeting and registering guests, checking them out, and providing exceptional customer service. Your tasks will include:Greeting guests and completing the registration processAssisting guests with check-out and handling paymentsDemonstrating knowledge of hotel information and servicesUsing...
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Hotel Guest Service Ambassador
7 days ago
New York, New York, United States Le Meridien Central Park Full timeAbout Le Meridien Central ParkHighgate Hotels is a premier real estate investment and hospitality management company with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Our portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.Located in the heart of Midtown...
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Hotel Guest Services Representative
3 weeks ago
New York, New York, United States James NoMad NYC Full timeAt The James New York - NoMad, we are committed to delivering exceptional service to our guests. As a Guest Services Representative, you will play a vital role in ensuring that our guests have a memorable and enjoyable stay. Your responsibilities will include: greeting and welcoming guests, managing room reservations, handling check-ins and check-outs,...
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Hotel Guest Services Representative
3 weeks ago
New York, New York, United States Hard Rock Full time**Job Summary**We're seeking a Hotel Guest Services Representative to join our team at Hard Rock. As a vital member of our front desk staff, you'll focus on delivering exceptional guest experiences and ensuring seamless operations.**Responsibilities**Deliver outstanding customer service to guests, handling all aspects of their stay, including registration,...
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Hotel Guest Service Representative Position
1 week ago
New York, New York, United States 2Bros Services Full time**Company Overview:** 2Bros Services is a leading hospitality provider dedicated to delivering exceptional guest experiences.We are currently seeking a highly skilled and professional Hotel Guest Service Representative to join our team. This role is perfect for individuals who enjoy working in fast-paced environments and providing top-notch customer...
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Hotel Service Coordinator
3 weeks ago
New York, New York, United States Rosewood Hotel Group Full timeThe Rosewood Hotel Group is seeking a highly skilled Utility Steward to join our team. As a key member of our hotel's operations, this role plays a vital part in ensuring the smooth day-to-day functioning of our facilities.Job SummaryThis position is responsible for providing support services in various areas of the hotel, including the kitchen and outlet....
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Hotel Service Associate
4 weeks ago
New York, New York, United States Omni Hotels & resorts Full timeCompany Overview: As a leading luxury hotel chain, Omni Hotels & Resorts offers an unparalleled residential experience in the heart of Midtown Manhattan. With a rich history and commitment to exceptional service, we provide our guests with a sophisticated and inviting atmosphere.The Omni Berkshire Place is nestled steps away from Fortune 500 companies,...
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Hotel Ambassador
7 days ago
New York, New York, United States Loews Regency Hotel Full timeWe are seeking a skilled Hotel Ambassador to join our team at Loews Regency Hotel.About the Role:This is an exciting opportunity to work in a luxurious hotel environment, providing exceptional customer service and exceeding guest expectations. As a Hotel Ambassador, you will be responsible for greeting guests warmly and professionally, answering their...
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Hotel Security and Service Expert
1 week ago
New York, New York, United States 3232 Hotel LLC Full timeEstimated Salary:$50,000 - $60,000 per yearKey ResponsibilitiesCover the front desk at all times to check in guests and monitor property accessHold active EAP and FLSD certificationsProvide guests with accurate room information and services offered by the hotelRespond to and log guest concerns and requests