IT Infrastructure Specialist

2 weeks ago


White Plains, New York, United States Royal Communications Consultants Full time

IT Infrastructure Specialist – Full-Time

The IT Infrastructure Specialist is tasked with executing configurations of technology systems and services, while supporting various sectors of the organization's framework. This role ensures that the necessary systems, methodologies, procedures, and security measures are established, including but not limited to access permissions, server and workstation setups, vulnerability management, and other associated tasks.

The Specialist addresses related concerns and escalations, delivering exceptional infrastructure support.


KEY RESPONSIBILITIES
  • Offer support and strategies for business units to devise solutions and integrate systems.
  • Administer vulnerability and patch management across server and workstation platforms.
  • Develop disaster recovery plans and business continuity strategies in the event of server-related issues.
  • Collaborate with vendors to implement best practices for services throughout the environment.
  • Utilize scripting to automate software deployment or removal tasks on necessary systems.
  • Document all processes, system modifications, fixes, issues, and resolutions.
  • Assist project teams with data migrations, server upgrades, rollouts, and production transitions.

DAILY TASKS MAY INCLUDE
  • Configuring and customizing servers.
  • Upgrading servers and software.
  • Patching operating systems and software to resolve issues and introduce new features.

SKILLS, EDUCATION, & EXPERIENCE
  • A Bachelor's degree or equivalent work experience is required.
  • 5+ years of experience in system administration or junior engineering roles.
  • Comprehensive knowledge of Microsoft Windows server and workstation operating systems.
  • In-depth understanding of Microsoft Active Directory, including Users & Computers and Group Policy.
  • Functional knowledge of Quest Kace, Microsoft System Center Configuration Manager, or Microsoft Endpoint Manager.
  • Proficiency in Windows scripting languages such as PowerShell and command line.
  • Experience with system and software deployment and packaging.
  • Knowledge of system monitoring and error remediation.
  • Understanding of patch and vulnerability management.
  • Ability to interpret technical reports on Windows Registry and Group Policy configurations.
  • Flexibility to support business functions with required timing.
  • Strong task and time management skills to meet deadlines.

OTHER ESSENTIAL INFORMATION
  • Awareness of security standards, hardening, and compliance based on industry-standard recommendations.
  • Experience with Microsoft DNS management, including the creation and auditing of DNS configurations and records.
  • Knowledge of Microsoft DHCP management, including scope configuration, replication, and reservations.
  • Basic understanding of virtualization, including VMware, virtual server configuration, and non-Windows virtual appliance setup.
  • Experience collaborating with Audit and Information Security departments to provide reports and evidence for inquiries.

STRONG ACTIVE DIRECTORY MANAGEMENT

Active Directory management responsibilities include domain controller promotion, demotion, role management, site configuration, and maintenance.

Management of Users and Computers, OU structures, user account creation, computer account creation, and service account creation, adhering to company standards.

Expertise in Group Policy management, including GPO creation and configuration based on IT and Information Security requirements, along with staged deployment in accordance with change management.



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