Technical Support Specialist
2 weeks ago
Company: Phaxis - Technology
We are seeking a dedicated Technical Support Specialist to join our team. This role involves providing comprehensive support for IT systems and user inquiries.
- Location: Remote
- Contract Type: Long-term engagement
- Responsibilities:
- Delivering desktop support with a focus on Windows operating systems.
- Demonstrating proficiency in Active Directory, Group Policy, and overall IT infrastructure.
- Assisting with a variety of devices, including desktops, laptops, and mobile technology.
- Engaging with users through multiple channels: in-person, phone, and email.
Technical Environment: Familiarity with technologies such as Azure, MS Teams, O365, iPhone, Android, and Windows is essential.
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