Technical Support Specialist

2 weeks ago


White Plains, New York, United States Phaxis - Technology Full time
Position Available: Technical Support Specialist

Company: Phaxis - Technology

We are seeking a dedicated Technical Support Specialist to join our team. This role involves providing comprehensive support for IT systems and user inquiries.

  • Location: Remote
  • Contract Type: Long-term engagement
  • Responsibilities:
    • Delivering desktop support with a focus on Windows operating systems.
    • Demonstrating proficiency in Active Directory, Group Policy, and overall IT infrastructure.
    • Assisting with a variety of devices, including desktops, laptops, and mobile technology.
    • Engaging with users through multiple channels: in-person, phone, and email.

Technical Environment: Familiarity with technologies such as Azure, MS Teams, O365, iPhone, Android, and Windows is essential.



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