Security Operations Supervisor

2 weeks ago


Christiansburg, Virginia, United States Merchants Security Full time

Company Overview: Merchants Security Service is a community-focused organization that provides a personal touch that larger corporations often lack. We have been dedicated to serving our local area for many years.

Position Summary: As a Security Operations Supervisor, you will oversee the activities of our security personnel, ensuring the safety and security of our clients' properties and environments. Our team is committed to delivering exceptional customer service while maintaining a secure atmosphere.

Key Responsibilities:

  • Supervise and manage security staff to ensure effective protection of company assets.
  • Monitor surveillance systems to identify and respond to suspicious activities.
  • Implement alarm systems to alert authorities in case of emergencies.
  • Ensure the safety of individuals within the premises by controlling access points.
  • Educate staff and clients on security protocols and regulations.
  • Maintain detailed logs of incidents and security activities.
  • Assist in training new employees on security procedures and responsibilities.
  • Respond to inquiries from employees and clients in a courteous manner.
  • Handle scheduling and operational issues outside of regular business hours.

Qualifications:

  • Minimum age of 25 years.
  • Possession of a valid driver's license with a clean driving record.
  • Reliable transportation is required.
  • High School diploma or equivalent is necessary.
  • Background check must be clear of felonies and certain misdemeanors.
  • Successful completion of a drug test is mandatory.
  • Physical ability to walk and stand for extended periods.
  • Personal mobile phone required for communication purposes.
  • Willingness to obtain an armed security license.
  • At least 3 years of supervisory experience in a relevant field.

Desired Skills:

  • Excellent communication skills.
  • Attention to detail and strong observational skills.
  • Ability to work collaboratively within a team.
  • Proactive approach to problem-solving.
  • Strong analytical and decision-making capabilities.
  • Familiarity with basic computer operations and communication equipment.

Compensation: Competitive hourly wage ranging from $17 to $18.



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