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Operations Manager

2 months ago


Christiansburg, Virginia, United States Tidal Wave Auto Spa Full time

About Tidal Wave Auto Spa

Tidal Wave Auto Spa is a leading car wash chain with a strong presence nationwide. Our company is built on a foundation of innovation, exceptional customer service, and a commitment to employee development.

Job Summary

We are seeking a highly motivated and experienced Team Lead to join our team. As a Team Lead, you will play a key role in the success of our operations, assisting with facility management and ensuring seamless day-to-day operations.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive experience for all customers.
  • Assist with opening and closing procedures, ensuring the facility is prepared for operation.
  • Enroll customers in our Unlimited Car Wash Club, promoting our services and driving revenue growth.
  • Prepare vehicles for the tunnel, ensuring a smooth and efficient process.
  • Guide customers safely onto the tunnel conveyor, maintaining a high level of safety and security.
  • Assist with regular maintenance of equipment, ensuring optimal performance and minimizing downtime.
  • Maintain the facility, including landscape maintenance and pressure washing, to ensure a clean and welcoming environment.

Requirements

  • Friendly, responsible, and reliable demeanor.
  • Ability to work on your feet for extended periods.
  • Willingness to work in various weather conditions.
  • Pass a drug screen and background check, as required by state guidelines.
  • At least 16 years of age.

Benefits

  • Premier medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off.

Tidal Wave Auto Spa is an equal opportunity employer, committed to providing a fair and inclusive work environment for all associates and job applicants. We hire and promote individuals solely based on their qualifications for the job.