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Operations Manager
2 months ago
About Tidal Wave Auto Spa
Tidal Wave Auto Spa is a leading car wash chain with a strong presence nationwide. Our company is built on a foundation of innovation, exceptional customer service, and a commitment to employee development.
Job Summary
We are seeking a highly motivated and experienced Team Lead to join our team. As a Team Lead, you will play a key role in the success of our operations, assisting with facility management and ensuring seamless day-to-day operations.
Key Responsibilities
- Provide exceptional customer service, ensuring a positive experience for all customers.
- Assist with opening and closing procedures, ensuring the facility is prepared for operation.
- Enroll customers in our Unlimited Car Wash Club, promoting our services and driving revenue growth.
- Prepare vehicles for the tunnel, ensuring a smooth and efficient process.
- Guide customers safely onto the tunnel conveyor, maintaining a high level of safety and security.
- Assist with regular maintenance of equipment, ensuring optimal performance and minimizing downtime.
- Maintain the facility, including landscape maintenance and pressure washing, to ensure a clean and welcoming environment.
Requirements
- Friendly, responsible, and reliable demeanor.
- Ability to work on your feet for extended periods.
- Willingness to work in various weather conditions.
- Pass a drug screen and background check, as required by state guidelines.
- At least 16 years of age.
Benefits
- Premier medical, dental, and vision insurance.
- 401(k) plan.
- Paid time off.
Tidal Wave Auto Spa is an equal opportunity employer, committed to providing a fair and inclusive work environment for all associates and job applicants. We hire and promote individuals solely based on their qualifications for the job.