Field Technician II

1 day ago


Kansas City, Missouri, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology solutions. We connect people, data, and applications, enabling businesses to thrive in a rapidly changing world.

Our commitment to innovation and customer satisfaction drives us to deliver exceptional services and solutions. We're dedicated to building a culture of teamwork, trust, and transparency, where everyone has the opportunity to grow and succeed.

We're proud to be recognized as a top employer in the communications and telecom industry, ranking 12th overall in the American Opportunity Index. Our employees are our greatest asset, and we're committed to providing a supportive and inclusive work environment.

The Role

We're seeking a highly skilled Field Technician II to join our team. As a Field Technician II, you'll be responsible for installing, maintaining, and troubleshooting network equipment and circuits. You'll work with our team to ensure the integrity of our network and provide exceptional service to our customers.

Key responsibilities include:

  • Troubleshooting network equipment and removing/replacing defective equipment
  • Installing and testing Next Generation technologies, including Edge Compute, Wavelength services, and Fiber Optic Transport
  • Performing level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment
  • Utilizing industry-standard software and hardware to accurately locate, mark, and protect underground outside plant facilities
  • Responsible for asset management processes and replenishment of on-site/truck materials
Requirements

To be successful in this role, you'll need:

  • 2+ years' experience working with installation, test, and turn-up of telecommunications equipment
  • Strong technical and mechanical background with experience on the latest generation transport gear and critical infrastructure
  • Knowledge of circuit provisioning, maintenance, and testing, as well as test equipment and telecommunication equipment installation and acceptance
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills
What We Offer

We offer a competitive salary range of $48,700 - $65,000, depending on location. We also provide a comprehensive benefits package, including health, life, and voluntary lifestyle benefits. Our employees enjoy a supportive and inclusive work environment, with opportunities for growth and development.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional service and working in a dynamic team environment, we encourage you to apply for this exciting opportunity.


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